NEO Digital
Taiyun 21.5 Inch Android Self Ordering Payment Kiosk System with Qr Code Printing Scanning
Taiyun 21.5 Inch Android Self Ordering Payment Kiosk System with Qr Code Printing Scanning
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your service speed and efficiency with Taiyun’s 21.5 Inch Android Self-Ordering Payment Kiosk, featuring QR code printing and scanning capabilities. Ideal for quick and seamless transactions.
Overview
Boost your business efficiency and customer satisfaction with the Taiyun 21.5 Inch Android Self-Ordering Payment Kiosk. This innovative system simplifies the ordering and payment process with integrated QR code scanning and printing functionality, making it perfect for fast-paced retail or dining environments.
Product Description
The Taiyun 21.5 Inch Android Self-Ordering Payment Kiosk is equipped with a responsive touchscreen and runs on a powerful Android platform, offering a user-friendly interface for customers to place orders and make payments. The built-in QR code scanner and printer enhance the customer experience by providing quick access to digital menus, promotional offers, and immediate receipt printing.
Key Features
- Android Operating System: Delivers a smooth, intuitive user interface optimized for self-service.
- 21.5-Inch Touchscreen: Provides a clear and responsive display for easy navigation.
- QR Code Scanning and Printing: Enables efficient digital interaction and instant receipt generation.
- Robust Build: Designed to withstand continuous use in high-traffic areas.
Product Quality and Performance
Constructed from durable materials, this kiosk is designed to handle the rigors of daily use. It features high-quality components that ensure reliability and longevity, even in the busiest settings.
Specifications
- Display: 21.5-inch full HD capacitive touchscreen
- Operating System: Android
- Connectivity: Wi-Fi, Bluetooth, Ethernet
- Features: QR code scanner and thermal printer
- Dimensions: 55 cm x 35 cm x 130 cm
Purpose of Use
Ideal for restaurants, cafes, and retail stores looking to modernize their ordering systems and reduce customer wait times. This kiosk allows businesses to manage high volumes of orders efficiently, minimizing queues and enhancing the overall customer experience.
How to Use
Customers can simply touch the screen to begin their order, scan a QR code to access special deals or menus, select their items, and pay directly at the kiosk. The system will print a receipt with a QR code that can be scanned for order pickup or proof of purchase.
Supported OS/Application/Industries
This Android-based kiosk is highly versatile and can be integrated with various POS systems and software applications, making it suitable for a wide range of industries that require efficient self-service options.
Benefits & Compatibility
- Enhanced Customer Experience: Reduces transaction times and allows for a more personalized ordering process.
- Increased Operational Efficiency: Automates ordering and payment, freeing staff to focus on service and customer interaction.
- Scalability: Easily integrates with existing business systems to grow with your operational needs.
Warranty and FAQs
Comes with a standard one-year warranty, with extended options available. Our FAQ section provides essential guidance for installation, use, and troubleshooting.
Packaging/Weight/Dimension
The kiosk is securely packaged to ensure it arrives in perfect condition and is easy to assemble and install in your chosen location.
Stock Availability
Contact our sales team for information on stock levels and delivery schedules. Products are typically available within 10-15 working days.
Best Price Guarantee
We strive to offer competitive pricing on our kiosk systems and will match any advertised price for similar technology.
After Sales Support
Our dedicated support team is available to assist with any setup or operational issues, ensuring that your kiosk operates efficiently and effectively.
Request for Customer Reviews and Testimonials
We value feedback from our customers and encourage them to share their experiences with the Taiyun 21.5 Inch Android Self-Ordering Payment Kiosk.
Get in Touch
For more detailed information or specific inquiries, our customer support team is ready to provide expert advice and personalized solutions.
Disclaimer
All product details and specifications are subject to change without notice. Images are for illustrative purposes only and may not accurately represent the actual product. Please confirm all purchase details with our sales team before proceeding
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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