NEO Digital
Taiyun 24" Restaurant Automatic Kiosk: Touch Screen Self-Ordering & Payment with Android Printer
Taiyun 24" Restaurant Automatic Kiosk: Touch Screen Self-Ordering & Payment with Android Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Revolutionize your restaurant service with Taiyun's 24" Automatic Kiosk, featuring touch screen self-ordering and an integrated Android printer for a seamless experience.
Overview:
Transform your restaurant's customer service with the Taiyun 24" Restaurant Automatic Kiosk. This advanced system combines a touch screen for self-ordering with a built-in Android printer, optimizing both the ordering and payment processes in a single, streamlined unit.
Product Description:
The Taiyun 24" Restaurant Automatic Kiosk is designed to facilitate a smooth, self-sufficient dining experience. Equipped with a responsive touch screen interface and running on Android OS, this kiosk allows customers to quickly browse the menu, customize their orders, and pay directly at the station. The integrated printer immediately provides receipts, enhancing transaction efficiency.
Key Features:
- Responsive 24-Inch Touch Screen: Offers a user-friendly interface for easy navigation and order customization.
- Integrated Android Printer: Instantly prints receipts, order confirmations, and coupons directly at the kiosk.
- Robust Android OS: Supports extensive app integration for menu management, payment processing, and real-time updates.
- Durable and Sleek Design: Built to withstand high traffic use while complementing any restaurant décor.
Product Quality and Performance:
Constructed with high-quality materials, the Taiyun 24" Kiosk is engineered for durability and reliability. It features top-tier hardware that ensures continuous operation, even during peak hours, and software that is regularly updated to keep up with the latest security and performance standards.
Specifications:
- Dimensions: 60 cm x 50 cm x 145 cm
- Weight: 60 kg
- Display: 24-inch HD LED touchscreen
- Connectivity: Wi-Fi, Ethernet, optional 4G
- Operating System: Android
- Printer: High-speed thermal printer for receipts and tickets
Purpose of Use:
Ideal for fast casual and quick-service restaurants, cafes, and any food service establishment looking to reduce wait times and enhance customer satisfaction. This kiosk allows businesses to manage high volumes of orders more efficiently, freeing up staff to focus on food quality and customer service.
How to Use:
Customers simply approach the kiosk, interact with the touch screen to select their meals, customize their options, and complete their orders. Payments can be made via integrated payment systems, and the receipt is printed out immediately for their convenience.
Supported OS/Application/Industries:
This kiosk is adaptable to various food service settings thanks to its Android operating system, which allows for flexible software integration with existing POS systems and payment gateways.
Benefits & Compatibility:
- Enhanced Customer Experience: Minimizes queue times and allows for a more personalized ordering process.
- Increased Operational Efficiency: Automates the ordering and payment processes, reducing the need for manual transactions and potential human error.
- Cost-Effective: Reduces labor costs by automating routine tasks and enhances order accuracy, minimizing waste and improving profit margins.
Warranty and FAQs:
Comes with a two-year manufacturer's warranty covering all hardware and software issues. A comprehensive FAQ section provides support for common questions and troubleshooting.
Packaging/Weight/Dimension:
The unit is securely packaged to prevent damage during transit, ensuring it arrives in excellent condition, ready for simple assembly and installation.
Shop Today & Receive Your Delivery Across the UAE!
Order the Taiyun 24" Restaurant Automatic Kiosk today and take advantage of our efficient delivery services across the UAE, ready to improve your operation's efficiency and customer satisfaction immediately.
Best Price Guarantee:
We offer competitive pricing on our kiosk systems. If you find a similar model at a lower price, we will match it to ensure you receive the best possible deal.
After Sales Support:
Our dedicated support team is available to assist with any setup or operational issues, ensuring your kiosk remains functional and continues to meet your business needs effectively.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experience with the Taiyun 24" Automatic Kiosk to help us continually improve our products and services.
Get in Touch:
For more information or assistance with your Taiyun 24" Restaurant Kiosk, please contact our customer service team. We are committed to providing excellent support and ensuring your complete satisfaction.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the Taiyun 24" Kiosk. It is generally available within 10-15 working days after order confirmation.
Disclaimer:
All information is for informational purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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