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NEO Digital

Taiyun 24 Inch Touch Screen Self Service Ordering Kiosk Payment Terminal Kiosk

Taiyun 24 Inch Touch Screen Self Service Ordering Kiosk Payment Terminal Kiosk

Regular price Dhs. 8,990.00 AED
Regular price Dhs. 9,980.00 AED Sale price Dhs. 8,990.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance your customer service with the Taiyun 24" Touch Screen Kiosk, perfect for streamlined self-service ordering and payments in any fast-paced environment.


Overview:

Introduce efficiency and innovation into your business operations with the Taiyun 24 Inch Touch Screen Self Service Ordering Kiosk Payment Terminal. This state-of-the-art kiosk offers an all-in-one solution for automated ordering and payment, making it ideal for restaurants, cafés, and retail environments looking to improve service speed and customer satisfaction.

Product Description:

The Taiyun 24" Kiosk is designed to facilitate a smooth and intuitive customer experience. Featuring a responsive 24-inch touch screen, this kiosk allows customers to easily browse menus, select products, customize orders, and complete payments with minimal assistance. It's equipped with robust software that supports various payment methods, enhancing the efficiency of your service operations.

Key Features:

  • Responsive 24-Inch Touch Screen: Offers customers a user-friendly interface for an effortless ordering process.
  • Multiple Payment Options: Includes support for credit/debit cards, NFC for contactless payments, and mobile payment platforms.
  • Durable Design: Built to withstand high-traffic use in commercial settings.

Product Quality and Performance:

Constructed with high-quality materials, the Taiyun 24" Kiosk is durable and reliable, designed to endure the daily demands of a busy commercial environment. Its software is optimized for quick transactions, reducing wait times and enhancing the overall customer experience.

Specifications:

  • Dimensions: 60 cm x 40 cm x 150 cm
  • Weight: 55 kg
  • Display: 24-inch HD LED touchscreen
  • Connectivity: Wi-Fi, Ethernet, optional 4G LTE
  • Payment Integration: EMV compliant, NFC, and QR code scanning capabilities

Purpose of Use:

This kiosk is ideal for businesses in the hospitality and retail sectors that require a fast and efficient way to handle high volumes of orders. It reduces the need for extensive staff interaction, allowing employees to focus on quality of service and customer engagement.

How to Use:

Customers can interact with the kiosk by selecting their desired items through the touchscreen interface, customizing their order, and completing the payment using their preferred method. The intuitive design ensures ease of use for all customers, regardless of their tech proficiency.

Supported OS/Application/Industries:

The Taiyun 24" Kiosk is highly adaptable and can be integrated with various POS systems used in retail and hospitality, supporting both Windows and Android operating systems to ensure seamless compatibility with existing business software.

Benefits & Compatibility:

  • Improved Service Speed: Streamlines the ordering and payment process, significantly cutting down service times.
  • Reduced Operational Costs: Decreases the need for front-line staff to take orders, allowing for reallocation of resources.
  • Enhanced Customer Satisfaction: Minimizes queues and wait times, providing a more pleasant customer experience.

Warranty and FAQs:

Comes with a standard two-year warranty covering hardware defects and software issues. A comprehensive FAQ section on our website offers solutions to common problems and operational advice.

Packaging/Weight/Dimension:

The kiosk is packaged securely to ensure it arrives undamaged and is ready for immediate installation. The packaging includes all necessary components for quick and easy assembly.

Shop Today & Receive Your Delivery Across the UAE!

Upgrade your business with the Taiyun 24" Self-Service Ordering and Payment Kiosk. Our reliable delivery services ensure prompt and efficient setup.

Best Price Guarantee:

We're committed to providing the best value. If you find a similar kiosk at a lower price, we will match it.

After Sales Support:

Our experienced support team is available to help you with any questions or issues, ensuring your kiosk remains functional and beneficial to your operations.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experiences with the Taiyun 24" Kiosk to help us continue improving our products and services.

Get in Touch:

For more information or assistance with your Taiyun 24" Ordering and Payment Kiosk, please contact our customer service team. We are dedicated to your satisfaction and ready to assist with any concerns.

Stock Availability:

Please contact us to confirm the availability of the Taiyun 24" Kiosk before placing your order. It is generally available within 10-15 working days after order confirmation.

Disclaimer:

All information is for informational purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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