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NEO Digital

Taiyun 21.5'' Self-Checkout Kiosk: Custom Multi-Touch, Capacitive Payment System with Built-In Camera & SDK

Taiyun 21.5'' Self-Checkout Kiosk: Custom Multi-Touch, Capacitive Payment System with Built-In Camera & SDK

Regular price Dhs. 3,980.00 AED
Regular price Dhs. 4,388.00 AED Sale price Dhs. 3,980.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the Taiyun 21.5'' Self-Checkout Kiosk, featuring a custom multi-touch screen, capacitive payment system, and built-in camera. Ideal for enhancing secure, efficient retail transactions.


Overview

Upgrade your retail operations with the Taiyun 21.5'' Self-Checkout Kiosk, a cutting-edge solution designed to streamline transactions and improve customer interaction. Equipped with a custom multi-touch screen, capacitive payment system, and an integrated camera, this kiosk offers a versatile and secure way to handle payments and facilitate user engagement.

Product Description

The Taiyun 21.5'' Self-Checkout Kiosk is tailored for high-traffic retail environments that require fast and reliable transaction processing. The capacitive multi-touch screen ensures swift and responsive user interactions, while the built-in camera enhances security and personalization options. This kiosk is equipped with a comprehensive software development kit (SDK), allowing for extensive customization to meet specific business needs.

Key Features

  • Custom Multi-Touch Screen: Provides a responsive and intuitive interface for users.
  • Capacitive Payment System: Ensures fast and secure payment processing.
  • Built-In Camera: Adds functionality for identity verification and personalized customer interactions.
  • Software Development Kit (SDK): Allows for full customization and integration with existing retail systems.

Product Quality and Performance

Constructed with robust materials and designed to withstand continuous use, the Taiyun 21.5'' Kiosk is built for durability and reliability. Its advanced technology is tested to perform under the pressures of a retail setting, ensuring longevity and consistent performance.

Specifications

  • Display: 21.5-inch capacitive multi-touch screen
  • Camera: High-definition camera for security and user interaction
  • Connectivity: Wi-Fi, Bluetooth, Ethernet
  • Payment Integration: Supports NFC, EMV chip and pin, magstripe
  • Dimensions: 55 cm x 35 cm x 130 cm

Purpose of Use

Ideal for supermarkets, department stores, and specialty shops looking to reduce queue times and enhance customer service. This kiosk provides a self-service option that speeds up the checkout process and offers a more satisfying shopping experience.

How to Use

Customers can quickly scan items, engage with the touch screen to review their purchases, use the camera for scanning QR codes or identity verification, and complete payments using the secure capacitive system. The process is designed to be straightforward and user-friendly, minimizing the need for staff assistance.

Supported OS/Application/Industries

Compatible with various operating systems through its adaptable SDK, the kiosk can be integrated into nearly any retail software system, providing flexibility in its deployment and use across different sectors.

Benefits & Compatibility

  • Enhanced Customer Experience: Reduces wait times and provides a seamless checkout process.
  • Increased Security: Incorporates advanced security features for safe transactions.
  • Customizability: SDK allows for tailored applications to fit specific retail needs.
  • Operational Efficiency: Automates the checkout process, allowing staff to focus on other customer service tasks.

Warranty and FAQs

Comes with a one-year standard warranty, with extended options available. A comprehensive FAQ section on our website addresses common setup and operational questions.

Packaging/Weight/Dimension

Designed for easy installation and maintenance, the kiosk comes in secure packaging to ensure it arrives in excellent condition and integrates smoothly into existing store layouts.

Stock Availability

Please contact our sales team for information on stock levels and lead times. Typically, units are ready for shipment within 10-15 working days from order confirmation.

Best Price Guarantee

We strive to offer competitive pricing and will match any lower price found for similar products, ensuring you get the best deal.

After Sales Support

Our expert support team is available to assist with any issues or inquiries post-purchase, ensuring your kiosk continues to operate efficiently.

Request for Customer Reviews and Testimonials

We value feedback from our customers and encourage them to share their experiences with the Taiyun 21.5'' Self-Checkout Kiosk to help others make informed decisions.

Get in Touch

For more detailed information or specific inquiries, our customer support team is ready to provide expert advice and support.

Disclaimer

All specifications and availability are subject to change without notice. Images are for illustrative purposes only and may not accurately reflect the actual product. Confirm all details with our sales team before proceeding with your purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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