NEO Digital
Taiyun 21.5 inch smart touch android windows standing table self ordering payment kiosk for sale
Taiyun 21.5 inch smart touch android windows standing table self ordering payment kiosk for sale
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your customer service with the Taiyun 21.5 Inch Smart Touch Standing Table Kiosk. Compatible with Android and Windows, perfect for self-ordering and payment in any busy setting.
Overview
Enhance your business operations with the Taiyun 21.5 Inch Smart Touch Android Windows Standing Table Self-Ordering Payment Kiosk. This versatile kiosk is designed to provide customers with a seamless ordering and payment experience, featuring dual operating system compatibility and a user-friendly standing design.
Product Description
The Taiyun 21.5 Inch Standing Table Kiosk combines advanced technology with practical design, supporting both Android and Windows operating systems. It offers a smart touch interface that makes navigation and interaction simple for all users. Ideal for restaurants, retail stores, and any venue where quick and efficient service is a priority, this kiosk facilitates a self-service model that can significantly improve operational efficiency and customer satisfaction.
Key Features
- Dual OS Compatibility: Runs on both Android and Windows, providing flexibility for software integration.
- 21.5-Inch Smart Touch Screen: Large interactive display ensures a user-friendly experience.
- Standing Table Design: Ergonomically designed for ease of use while standing, enhancing accessibility.
- Integrated Payment Solutions: Supports a variety of payment methods, including NFC, credit/debit cards, and mobile payments.
Product Quality and Performance
Constructed with durability in mind, the Taiyun Standing Table Kiosk is built to last and perform reliably in high-traffic environments. It features a robust casing and high-quality components that ensure long-term functionality and minimal maintenance needs.
Specifications
- Display: 21.5-inch full HD capacitive touchscreen
- Operating Systems: Android and Windows
- Connectivity: Wi-Fi, Bluetooth, Ethernet
- Payment Options: NFC, card reader, mobile payment systems
- Dimensions: 60 cm x 45 cm x 110 cm
Purpose of Use
Perfect for enhancing customer interactions in cafes, quick-service restaurants, cinemas, and retail environments, this kiosk allows for efficient browsing, ordering, and payment, reducing wait times and improving overall customer flow.
How to Use
Customers can approach the kiosk, interact with the touch screen to browse products or services, customize their orders, and complete transactions using their preferred payment method. The standing table design ensures comfort and accessibility for all users.
Supported OS/Application/Industries
Thanks to its support for both Android and Windows, this kiosk can be integrated with various POS systems and applications, making it suitable for a wide range of business types, including hospitality, retail, and entertainment.
Benefits & Compatibility
- Enhanced Customer Experience: Speeds up service and allows customers to control their ordering process.
- Operational Efficiency: Reduces the need for staff to manage orders and payments, allowing them to focus on service quality.
- Flexible Integration: Compatible with numerous software systems and applications due to its multi-OS capability.
Warranty and FAQs
Comes with a one-year manufacturer's warranty. Extended warranties and a comprehensive FAQ are available to help with any operational questions.
Packaging/Weight/Dimension
This kiosk is securely packaged to ensure safe transportation and easy assembly, designed to fit seamlessly into any business environment.
Stock Availability
Contact our sales team for the most up-to-date stock information and estimated delivery schedules. Products are generally available for dispatch within 10-15 working days after order confirmation.
Best Price Guarantee
We strive to offer the best prices and will match any advertised price for comparable kiosk systems.
After Sales Support
Our dedicated customer support team is available to assist with any installation or operational issues, ensuring that your investment continues to benefit your business.
Request for Customer Reviews and Testimonials
We encourage our clients to share their experiences with the Taiyun 21.5 Inch Standing Table Self-Ordering Payment Kiosk, as their insights are invaluable to us and prospective buyers.
Get in Touch
For more detailed information or to address specific needs, our customer support team is ready to provide expert advice and effective solutions.
Disclaimer
All details are subject to change without notice. Product images are for illustrative purposes only and may not accurately represent the actual product. Confirm all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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