NEO Digital
Taiyun 21.5 inch wifi CB windows android self ordering payment kiosk
Taiyun 21.5 inch wifi CB windows android self ordering payment kiosk
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your customer service with Taiyun’s versatile 21.5 Inch WiFi-enabled Self-Ordering Payment Kiosk, compatible with Windows and Android systems. Ideal for fast, secure transactions.
Overview
Optimize your service operations with the Taiyun 21.5 Inch WiFi CB Windows Android Self-Ordering Payment Kiosk. This kiosk supports multiple operating systems, including Windows and Android, providing flexibility and compatibility for a wide range of business environments.
Product Description
The Taiyun 21.5 Inch Self-Ordering Payment Kiosk is a versatile, high-performance machine designed to facilitate a seamless ordering and payment experience. Equipped with WiFi connectivity and capable of running both Windows and Android operating systems, this kiosk offers a customizable platform that can be tailored to meet specific business needs. Its robust build and intuitive touch screen interface ensure reliable service even during peak hours.
Key Features
- Multi-OS Compatibility: Runs on both Windows and Android platforms, offering versatility for different software applications.
- 21.5-Inch Touch Screen: Provides a large, responsive interface for easy navigation and interaction.
- WiFi Connectivity: Ensures stable and fast internet access for uninterrupted operations.
- Customizable Build (CB): Allows for hardware modifications and software integrations based on business requirements.
Product Quality and Performance
This kiosk is constructed with commercial-grade components designed to endure continuous use in busy retail or hospitality settings. Its advanced technology supports efficient processing and a high-quality user experience, ensuring durability and consistent performance.
Specifications
- Display: 21.5-inch full HD capacitive touch screen
- Operating Systems: Windows and Android compatible
- Connectivity: WiFi, with optional Ethernet connection
- Dimensions: 55 cm x 35 cm x 130 cm
Purpose of Use
Perfect for restaurants, cafes, retail stores, and any business looking to enhance customer interaction with self-service options. This kiosk reduces wait times, streamlines transactions, and provides a modern solution to meet consumer demands.
How to Use
Users can start by touching the screen to activate the user interface, browse through the service options or products, customize their order, and proceed to make payments directly through the integrated payment systems, all within a few simple steps.
Supported OS/Application/Industries
With support for both Windows and Android, the kiosk can be integrated into virtually any POS system or digital service platform, making it ideal for a variety of business models and industries.
Benefits & Compatibility
- Operational Efficiency: Speeds up the ordering and payment processes, allowing staff to focus on other customer service aspects.
- Customer Satisfaction: Provides a fast, intuitive ordering experience.
- Flexibility: Easily adapts to existing business software ecosystems thanks to its multi-OS capability.
Warranty and FAQs
Includes a one-year warranty with options for extended coverage. Detailed FAQs and support documentation are available online to help with common issues and setup guidance.
Packaging/Weight/Dimension
The kiosk is securely packaged to ensure it arrives in perfect condition and includes all necessary components for quick assembly and setup.
Stock Availability
Please contact our sales team to inquire about current stock levels and delivery times, typically within 10-15 working days.
Best Price Guarantee
We offer competitive pricing and a price match guarantee, ensuring you receive the best deal for your technology investment.
After Sales Support
Our dedicated support team is ready to assist with any technical issues or questions that may arise, ensuring a smooth operation and long-term satisfaction.
Request for Customer Reviews and Testimonials
Feedback is invaluable, and we encourage all customers to share their experiences with the Taiyun 21.5 Inch Self-Ordering Payment Kiosk to help others in their purchasing decisions.
Get in Touch
For more information or to discuss specific requirements, our customer support team is available to provide expert advice and tailored solutions.
Disclaimer
All product specifications and availability are subject to change without notice. Images are for illustrative purposes only and may not accurately reflect the actual product. Confirm all details with our sales team before making a purchase
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.