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NEO Digital

Taiyun 21.5 Inch Smart Scanner Printer Desktop Restaurant Self Order Kiosk for Sale

Taiyun 21.5 Inch Smart Scanner Printer Desktop Restaurant Self Order Kiosk for Sale

Regular price Dhs. 3,900.00 AED
Regular price Dhs. 4,150.00 AED Sale price Dhs. 3,900.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your restaurant's operations with Taiyun’s 21.5 Inch Smart Scanner Printer Desktop Self-Order Kiosk. Perfect for enhancing service speed and customer satisfaction.


Overview

Introduce cutting-edge technology into your dining establishment with the Taiyun 21.5 Inch Smart Scanner Printer Desktop Restaurant Self-Order Kiosk. This compact, desktop solution is designed to facilitate quick and easy ordering and payment processes, featuring built-in scanning and printing capabilities for a seamless customer experience.

Product Description

The Taiyun 21.5 Inch Desktop Restaurant Self-Order Kiosk is an all-in-one solution equipped with a high-resolution touch screen, an integrated scanner, and a printer. This device allows customers to independently manage their dining experience from order through payment, significantly reducing wait times and enhancing overall satisfaction. Its desktop design makes it ideal for placement on counters or tables where space may be limited.

Key Features

  • 21.5-Inch Touch Screen: Offers crisp, clear visuals and responsive touch functionality for ease of use.
  • Integrated Scanner: Enables quick scanning of QR codes and barcodes for promotions or loyalty programs.
  • Built-in Printer: Instantly prints receipts, tickets, or order summaries directly from the kiosk.
  • Compact Desktop Design: Ideal for restaurants with limited space, providing full functionality in a smaller footprint.

Product Quality and Performance

Constructed from durable materials, the Taiyun Self-Order Kiosk is designed to withstand the demands of a busy restaurant environment. It features robust internal components that ensure reliable operation under frequent use.

Specifications

  • Display: 21.5-inch full HD touchscreen
  • Scanner: High-resolution scanner for QR and barcode scanning
  • Printer: Thermal printer for fast and efficient printing
  • Connectivity: Wi-Fi, Bluetooth, optional Ethernet
  • Dimensions: 55 cm x 35 cm x 45 cm

Purpose of Use

This kiosk is perfect for restaurants, cafes, and fast-food outlets looking to modernize their order and payment processes. It allows customers to quickly place orders, redeem coupons, and complete payments without staff assistance, optimizing both service and operational efficiency.

How to Use

Customers can use the touch screen to navigate the menu, make selections, and customize their orders. They can scan any applicable coupons or loyalty cards at the scanner, and once the order is confirmed, the kiosk will print out a receipt or order ticket from the integrated printer.

Supported OS/Application/Industries

The kiosk runs on a versatile platform that supports multiple operating systems, making it easy to integrate with existing restaurant management software and point-of-sale systems.

Benefits & Compatibility

  • Enhanced Customer Experience: Reduces order and payment times, allowing guests more time to enjoy their visit.
  • Increased Operational Efficiency: Automates ordering and payment processes, freeing up staff to focus on customer service and food preparation.
  • Space-Saving Design: The compact desktop format fits easily in various restaurant layouts without requiring additional floor space.

Warranty and FAQs

Includes a one-year warranty, with extended options available. A detailed FAQ section provides answers to common setup and operational questions.

Packaging/Weight/Dimension

Packaged securely to ensure protection during transport, designed for quick and easy setup directly out of the box.

Stock Availability

Contact our sales department for current availability and delivery schedules. Products are typically ready for dispatch within 10-15 working days.

Best Price Guarantee

We offer competitive pricing on our kiosk systems and will match any lower price for comparable products, ensuring you receive the best deal.

After Sales Support

Our dedicated support team is available to assist with any issues, ensuring continued optimal performance and satisfaction with your purchase.

Request for Customer Reviews and Testimonials

We highly value customer feedback and encourage users to share their experiences with the Taiyun 21.5 Inch Desktop Self-Order Kiosk.

Get in Touch

For more detailed information or specific inquiries, our customer support team is ready to help you enhance your restaurant operations with our innovative technology solutions.

Disclaimer

All specifications and details are subject to change without notice. Product images are for illustrative purposes only and may not accurately reflect the actual product. Confirm all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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