NEO Digital
Taiyun Android windows Factory Custom 24 Inch Full Fit Screen Restaurants Self Ordering Kiosk with Printing Scanning
Taiyun Android windows Factory Custom 24 Inch Full Fit Screen Restaurants Self Ordering Kiosk with Printing Scanning
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Revolutionize your restaurant's operations with the Taiyun 24" Self-Ordering Kiosk, featuring seamless Android/Windows OS integration, full-fit screen, and enhanced printing and scanning functions.
Overview:
Introduce the Taiyun Android Windows Factory Custom 24 Inch Full Fit Screen Restaurants Self Ordering Kiosk with Printing Scanning, a cutting-edge solution designed to streamline the customer ordering experience. This kiosk combines a sleek, edge-to-edge display with powerful functionality, including built-in printing and scanning, to enhance both customer service and operational efficiency.
Product Description:
The Taiyun 24" Self-Ordering Kiosk is engineered to support high-volume environments with its robust Android or Windows operating systems. This device offers a full-fit, 24-inch touchscreen that delivers vivid visuals and responsive interaction. Equipped with advanced printing and scanning capabilities, it facilitates a complete self-service operation from order entry to receipt and ticket scanning, making it an indispensable tool for any modern restaurant.
Key Features:
- 24-Inch Full-Fit Touchscreen: Provides a wide viewing area for easy menu navigation.
- Dual OS Compatibility: Runs on both Android and Windows platforms for versatile integration.
- Integrated Printing and Scanning: Supports efficient order printing and QR code scanning for promotions or loyalty programs.
Product Quality and Performance:
Constructed with high-quality components, the Taiyun 24" Kiosk is built to last. It features a durable, tamper-resistant design ideal for public use. Regular software updates ensure compatibility with the latest digital trends and security standards, offering reliable performance day in and day out.
Specifications:
- Dimensions: 62 cm x 45 cm x 145 cm
- Weight: 58 kg
- Display: 24-inch LED full-fit screen
- Operating Systems: Android and Windows
- Functionality: Printing, scanning, and digital payment processing
Purpose of Use:
Perfect for restaurants, cafes, and fast food chains looking to optimize the ordering process, reduce queues, and improve overall customer interaction. This kiosk allows patrons to browse the menu, place orders, scan coupons or loyalty cards, and print receipts without staff assistance.
How to Use:
Customers interact with the intuitive touchscreen to select their meals, customize orders, scan any applicable coupons, and complete payments. The integrated printer provides immediate physical confirmation of orders or receipts, while the scanner enhances engagement through interactive promotions.
Supported OS/Application/Industries:
This kiosk is highly adaptable and can be customized to integrate with various POS systems typically used in the food service industry. Its dual operating system capability ensures seamless software updates and compatibility across different technological environments.
Benefits & Compatibility:
- Enhanced Customer Experience: Offers a quick, intuitive ordering process that reduces wait times.
- Operational Efficiency: Automates routine tasks such as order taking and receipt printing, freeing up staff for more complex interactions.
- Flexible Integration: Customizable to work with existing restaurant management software, minimizing the need for extensive retraining or system overhaul.
Warranty and FAQs:
Comes with a two-year manufacturer's warranty covering defects in materials and workmanship. A detailed FAQ section is available to assist with setup, maintenance, and troubleshooting questions.
Packaging/Weight/Dimension:
Shipped in secure, industrial-grade packaging to ensure it arrives in perfect condition, ready for immediate installation and use. Packaging is designed to protect the kiosk’s screen and components during transit.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your restaurant’s service capability with the Taiyun 24" Self-Ordering Kiosk. Order now for efficient delivery throughout the UAE.
Best Price Guarantee:
We offer competitive pricing on our kiosk systems. Find a lower price elsewhere for a similar setup, and we’ll match it.
After Sales Support:
Our dedicated support team provides ongoing assistance to ensure your kiosk maintains optimal performance and utility.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! Please share your experience with the Taiyun 24" Kiosk to help us continually improve our offerings.
Get in Touch:
For additional details or support regarding the Taiyun 24" Self-Ordering Kiosk, please contact our customer service. We are committed to your satisfaction and ready to assist with any questions or concerns.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the Taiyun 24" Kiosk. It is generally available within 10-15 working days after order confirmation.
Disclaimer:
All information is for informational purposes only and subject to change without notice. Product images are illustrative and may not fully represent the actual product. Prices and availability may vary. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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