NEO Digital
Taiyun 24 Inch Full Fit Screen 4G Qr Code Payment Restaurant Self Service Ordering Kiosk with Printing
Taiyun 24 Inch Full Fit Screen 4G Qr Code Payment Restaurant Self Service Ordering Kiosk with Printing
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Transform your restaurant's ordering system with Taiyun’s 24 Inch Full Fit Screen Self-Service Kiosk. Features 4G connectivity and QR code payment options with on-site printing for instant receipts.
Overview
Elevate your restaurant's efficiency and customer experience with the Taiyun 24 Inch Full Fit Screen 4G QR Code Payment Restaurant Self-Service Ordering Kiosk. This advanced kiosk combines 4G connectivity with QR code payment capabilities and integrated printing, streamlining the ordering and payment process for fast, hassle-free service.
Product Description
The Taiyun 24 Inch Self-Service Ordering Kiosk is designed to meet the demands of modern restaurants by offering an all-in-one ordering solution. It features a full fit, edge-to-edge screen for superior display clarity and responsiveness, facilitating an engaging user interface that enhances customer interactions. Equipped with 4G and QR code payment technology, the kiosk allows diners to quickly scan, order, and pay, while the integrated printer delivers receipts in seconds.
Key Features
- Full Fit 24 Inch Touch Screen: Provides a sleek, modern appearance and maximized display area for easy navigation.
- 4G Connectivity: Ensures reliable, fast internet access for uninterrupted service.
- QR Code Payment Integration: Offers a contactless, swift payment option that caters to tech-savvy customers.
- Integrated Printing: Instantly prints orders and receipts, improving transaction efficiency.
Product Quality and Performance
This kiosk is built with high-quality materials and incorporates the latest in touch screen and connectivity technology, ensuring durability and reliability in busy restaurant environments. Its performance is optimized for continuous use, capable of handling peak traffic with ease.
Specifications
- Display: 24-inch full HD, full fit capacitive touch screen
- Connectivity: 4G LTE, Wi-Fi, Ethernet
- Payment Options: QR code scanning, NFC, credit card reader
- Printer: High-speed thermal printer for receipts
- Dimensions: 60 cm x 40 cm x 145 cm
Purpose of Use
Ideal for fast casual and quick-service restaurants, as well as cafes and diners that require efficient, self-directed ordering systems to reduce wait times and streamline operations.
How to Use
Customers can simply scan a QR code to access the menu, make selections via the touch screen, complete payments using their preferred method, and receive a printed receipt—all within moments.
Supported OS/Application/Industries
Runs on a customizable Android-based platform, allowing for seamless integration with various POS systems and software used in the food service industry.
Benefits & Compatibility
- Enhanced Customer Experience: Minimizes ordering and payment time, allowing customers to enjoy a more efficient dining experience.
- Operational Efficiency: Reduces the need for staff interaction in the ordering process, allowing employees to focus on food preparation and customer service.
- Technological Adaptability: Supports latest advancements in payment technology, making it a future-proof investment for any restaurant.
Warranty and FAQs
Comes with a one-year warranty and comprehensive online support resources including FAQs that address common setup and operational questions.
Packaging/Weight/Dimension
Packaged securely to ensure protection during transport and designed for straightforward assembly, this kiosk fits comfortably in various dining environments without requiring extensive space.
Stock Availability
Please contact our sales team to check stock availability and delivery timelines, which are typically within 10-15 working days after order confirmation.
Best Price Guarantee
We offer competitive pricing and a price match guarantee, ensuring you get the best deal for your technology investment.
After Sales Support
Our dedicated support team is ready to assist with any installation or operational challenges, ensuring that your kiosk maintains optimal performance.
Request for Customer Reviews and Testimonials
We encourage feedback from our users to help us improve and to assist prospective customers in understanding the benefits of our kiosk.
Get in Touch
For additional information or specific queries, our customer support team is available to provide expert advice and tailored solutions.
Disclaimer
Specifications and availability are subject to change without notice. Product images are for illustrative purposes only and may not represent the actual product. Confirm all purchase details with our sales team before finalizing your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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