NEO Digital
Thermal Paper 80mm 57mm
Thermal Paper 80mm 57mm
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore our range of thermal paper rolls in 80mm and 57mm widths, designed for optimal performance in POS and receipt printing applications.
Overview:
Our selection of thermal paper rolls is available in two convenient widths, 80mm and 57mm, making them ideal for a wide variety of point-of-sale (POS) systems and receipt printers. These rolls provide exceptional clarity and durability for all your printing needs, ensuring smooth operations in retail, hospitality, and service industries.
Product Description:
Choose from our premium 80mm or 57mm wide thermal paper rolls, crafted to deliver high-quality prints with every transaction. These rolls are designed for use in POS systems, credit card terminals, and wherever receipts are required, offering sharp, black images and text that resist fading and smudging.
Key Features:
- Two Size Options: Available in 80mm and 57mm widths to suit different types of printers and terminals.
- High-Quality Prints: Ensures crisp, clear text and graphics for easy readability.
- Long-Lasting: Thermal paper designed to resist fading, ensuring your receipts stay legible for years.
- Eco-Friendly Variants: Available in BPA-free and phenol-free options to meet environmental and safety standards.
Product Quality and Performance:
Our thermal paper rolls are made from the highest quality paper, formulated to reduce printer jams and increase the lifespan of your printing devices. The sensitive thermal coating allows for consistent, high-resolution prints without the need for ink or toner.
Specifications:
- Widths: 80mm and 57mm
- Roll Length: Varied depending on specific customer needs
- Core Size: Standard sizes to fit most POS systems and receipt printers
- Paper Type: Thermal
Purpose of Use:
These rolls are perfect for businesses that require fast and reliable printing for receipts, including retail stores, restaurants, gas stations, and more. The 57mm rolls are commonly used in smaller handheld devices or credit card terminals, while the 80mm rolls are suitable for standard receipt printers.
How to Use:
Ensure your printer is compatible with the width of the roll. Install the thermal paper roll into your device, making sure it feeds from the bottom to optimize print quality. Store rolls in a cool, dry place away from direct sunlight to prevent premature fading.
Supported OS/Application/Industries:
Our thermal paper rolls are compatible with a broad range of devices and systems used in various industries, including retail, hospitality, and financial services. They are particularly suited for POS systems, cash registers, and credit card terminals.
Benefits & Compatibility:
- Versatile Use: Suitable for a broad range of applications and printer models.
- Efficiency: Quick and clear printing helps speed up transaction times.
- Cost-Effective: Competitive pricing reduces per-transaction costs for businesses.
Warranty and FAQs:
We provide a full warranty covering any defects in materials or manufacturing. Our FAQ section offers guidance on proper usage and storage to maximize the performance and longevity of our thermal paper rolls.
Shop Today & Receive Your Delivery:
Order now to take advantage of our efficient supply chain and logistics, ensuring fast delivery of your thermal paper rolls right to your business.
Best Price Guarantee:
We offer the best prices for premium quality thermal paper rolls. Find a lower price elsewhere, and we'll match it.
After Sales Support:
Our dedicated customer service team is here to assist you with any after-sales inquiries or issues, ensuring complete satisfaction with our products.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with our thermal paper rolls. Your feedback is invaluable in helping us improve our products and services.
Get in Touch:
For bulk orders or specific questions about our thermal paper rolls, please contact our sales team directly. We are committed to providing solutions that cater to your unique business needs.
Stock Availability:
Please inquire about the availability of our 80mm and 57mm thermal paper rolls to ensure prompt fulfillment of your order.
Disclaimer:
All information is provided for general purposes only and may change without notice. Product images are illustrative and may not precisely represent the actual product. Verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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