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NEO Digital

Thermal Paper Rolls for POS Machines - 80mm & 57mm Sizes

Thermal Paper Rolls for POS Machines - 80mm & 57mm Sizes

Regular price Dhs. 330.00 AED
Regular price Dhs. 490.00 AED Sale price Dhs. 330.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Find premium 80mm and 57mm thermal paper rolls, perfect for POS machines. Ensure fast, clear, and reliable printing for all transactions.

Overview:

Our range of Thermal Paper Rolls is designed for POS machines, available in the popular sizes of 80mm and 57mm. These rolls are perfect for businesses that require high-quality, reliable printing solutions for their daily transactions.

Product Description:

These thermal paper rolls are made from high-quality, heat-sensitive paper that produces clear and legible prints every time. Available in 80mm and 57mm widths, these rolls are compatible with a wide range of POS machines used in retail, hospitality, banking, and more. They ensure smooth operation and are designed to prevent jamming and smudging.

Key Features:

  • Clear Printing: The heat-sensitive paper delivers crisp and durable prints for receipts, ensuring legibility for all transactions.
  • Two Sizes Available: Choose from 80mm or 57mm widths to fit your specific POS machine requirements.
  • Long-Lasting: Each roll provides a substantial length, reducing the need for frequent replacements.
  • Smooth Performance: Engineered to feed smoothly through your printer, minimizing jams and maintenance.

Product Quality and Performance:

Our thermal paper rolls are rigorously tested to meet the demands of busy commercial environments. They maintain high-quality printouts even under frequent use, making them a reliable choice for any business that values efficiency and clarity in their transaction records.

Specifications:

  • Material: Top-grade thermal paper
  • Available Widths: 80mm and 57mm
  • Roll Length: Varies by roll size but typically provides hundreds of receipts per roll
  • Compatibility: Suitable for all standard thermal POS printers that accommodate 80mm or 57mm widths

Purpose of Use:

These thermal paper rolls are ideal for a variety of businesses, including retail stores, restaurants, cafes, and service centers, where quick and clear receipt printing is essential. They are particularly useful in environments that handle a high volume of transactions daily.

How to Use:

  1. Select the Correct Size: Choose either 80mm or 57mm rolls depending on your printer specifications.
  2. Load the Roll: Install the roll in your POS machine ensuring the end of the roll is feeding from the bottom.
  3. Print: Operate your POS machine as usual; the thermal paper will react to the heat from the printer to create clear prints.

Supported Printers/Application/Industries:

These rolls are universally compatible with any thermal printers that accept 80mm or 57mm rolls. They are commonly used in sectors like retail, hospitality, financial services, and anywhere else a receipt printer is used.

Benefits & Compatibility:

  • Efficiency: Reduces downtime with less frequent roll changes.
  • Versatility: Suitable for a broad range of thermal printers, making them a versatile choice for various businesses.
  • Cost-Effective: High-quality prints reduce the need for reprinting, saving on paper and improving customer satisfaction.

Warranty and FAQs:

These products come with a guarantee of satisfaction. For tips on optimizing your thermal paper use and troubleshooting, visit our FAQ section.

Stock Availability:

Available for immediate delivery, and bulk ordering options are available to ensure you never run low on essential supplies.

Best Price Guarantee:

Competitive pricing with a best price guarantee ensures you receive the best deal for your thermal paper needs.

After Sales Support:

Our customer service team is dedicated to your satisfaction and is available to answer any questions and resolve issues related to our thermal paper rolls.

Request for Customer Reviews and Testimonials:

We encourage feedback from our customers to help us improve and assist others in making informed purchasing decisions.

Get in Touch:

Contact our sales team for more information or to place an order. We are here to provide the best thermal paper solutions tailored to your business needs.

Disclaimer:

All product specifications and availability are subject to change without notice. Images are for illustrative purposes only and may not accurately represent the actual product. Always verify the suitability for your specific printer model before purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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