NEO Digital
Thermal Paper Roll POS Machine Paper, 80mm, 57mm
Thermal Paper Roll POS Machine Paper, 80mm, 57mm
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your POS system with our premium thermal paper rolls, available in 80mm and 57mm widths, designed for clear, fast printing in retail and service environments.
Overview
Our thermal paper rolls are specifically tailored for POS machines, providing businesses with two versatile size options: 80mm and 57mm. These rolls are ideal for a wide range of applications, including retail point-of-sale terminals, hospitality services, and any setting that requires quick, reliable receipt printing.
Product Description
These thermal paper rolls are made from high-quality, heat-sensitive paper that ensures excellent print clarity and durability for every transaction. Available in 80mm and 57mm widths, they cater to different types of POS systems, from larger retail terminals to more compact mobile devices. Each roll is designed to prevent jams and ensure smooth operation, enhancing the efficiency of your business operations.
Key Features
- Multiple Width Options: Choose between 80mm and 57mm widths to match the specific requirements of your POS machine.
- Superior Print Quality: Each roll produces sharp, black text and graphics, ensuring that every printout is easy to read.
- Durable Receipts: Printed receipts are resistant to fading, oil, and water, making them durable and reliable for record-keeping.
- Eco-Friendly Options: Available in BPA-free versions for businesses looking to minimize their environmental impact.
Product Quality and Performance
Our thermal paper rolls are rigorously tested to ensure optimal performance under various conditions. The paper's high sensitivity to heat allows for quick printing without the need for ink or ribbons, reducing maintenance costs and maximizing uptime.
Specifications
- Width Options: Available in 80mm and 57mm
- Roll Diameter: Varies depending on the length but typically fits standard POS machines
- Core Size: Commonly 12mm internal diameter, suitable for most printers
- Roll Length: Offers generous lengths to reduce the frequency of roll changes
Purpose of Use
Perfect for businesses in the retail and hospitality industries that require efficient and clear printing for receipts, customer transactions, and daily reporting. These rolls also accommodate the needs of businesses utilizing mobile POS systems that require the narrower 57mm rolls.
How to Use
Select the correct roll size for your POS machine, insert it into the printer ensuring the end of the paper feeds from the bottom of the roll, and close the printer compartment securely. Conduct a test print to ensure the paper is feeding smoothly and printing correctly.
Supported Printers/Systems
Compatible with a broad range of POS machines and thermal printers that accommodate either 80mm or 57mm wide rolls, including popular models from Epson, Star, Citizen, and more.
Benefits & Compatibility
- Versatile Use: Suitable for a wide variety of POS systems, enhancing flexibility across different business operations.
- Cost-Effective: High-quality prints reduce the need for frequent roll replacements and maintenance.
Warranty and FAQs
These thermal paper rolls come without a warranty due to their consumable nature, but we guarantee satisfaction with their quality and performance. For tips on storage and handling, please refer to our FAQs.
Packaging/Weight/Dimension
Packaged in boxes that contain multiple rolls, each individually wrapped to protect against moisture and ensure quality preservation.
Order Today for Fast Delivery Across the UAE!
Take advantage of our efficient delivery services by ordering your needed size of thermal paper rolls today. Ensure uninterrupted business operations with our reliable products.
Best Price Guarantee
We offer competitive pricing on our thermal paper rolls. If you find a lower price elsewhere for the same quality, we will match it.
After Sales Support
Our customer service team is ready to assist with any inquiries or issues related to your purchase, ensuring you get the best possible service and product performance.
Request for Customer Reviews and Testimonials
Your feedback is important to us. Please share your experience with our thermal paper rolls to help us continue improving and providing top-quality products.
Stock Availability
Contact us to confirm the availability of our 80mm and 57mm Thermal Paper Rolls. We strive to keep both sizes in stock to meet the diverse needs of our customers.
Get in Touch
For more detailed information about our thermal paper rolls or any other inquiries, please contact our customer support team. We are dedicated to ensuring you find the best supplies for your business needs.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are illustrative and may not accurately represent the actual product. Confirm all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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