NEOTECH
Milestone MHT-P19l NEW desktop receipt printer
Milestone MHT-P19l NEW desktop receipt printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the new Milestone MHT-P19L Desktop Receipt Printer, engineered for exceptional speed and reliability in any retail or hospitality setting. Shop now at Neotech!
Overview:
The new Milestone MHT-P19L Desktop Receipt Printer is a cutting-edge solution designed to meet the high demands of modern retail and hospitality environments. This printer combines enhanced functionality with a sleek design to offer superior performance and reliability.
Product Description:
The Milestone MHT-P19L Desktop Receipt Printer is built for high-volume printing with advanced thermal technology that ensures fast, clear, and efficient printouts. It is perfect for businesses that need to streamline their point-of-sale processes. With its compact footprint and robust build, it integrates seamlessly into any setting, enhancing workspace efficiency and aesthetics.
Key Features:
- High-Speed Printing: Achieves top speeds of up to 300 mm/sec, making it one of the fastest in its class.
- Thermal Printing Technology: Ensures reliable, high-quality printing without the need for ink or toner.
- Multiple Connectivity Options: Equipped with USB, Ethernet, and optional Wi-Fi or Bluetooth for versatile POS integration.
- Easy Paper Loading: Features a drop-in paper loading mechanism that simplifies roll changes and reduces downtime.
- Durable Design: Constructed with a sturdy case to withstand the rigors of daily use in busy environments.
Product Quality and Performance:
The MHT-P19L is designed for durability and long-lasting performance. It features a robust thermal print head and an auto-cutter rated for millions of cuts. Its high-speed printing capability ensures that customer wait times are minimized, boosting transaction efficiency and satisfaction.
Specifications:
- Print Method: Direct Thermal
- Print Speed: Up to 300 mm/sec
- Resolution: 203 DPI for sharp, clear prints
- Interfaces: USB, Ethernet, optional Wi-Fi or Bluetooth
- Paper Width: Supports standard thermal paper rolls up to 80mm width
Purpose of Use:
Ideal for retail stores, restaurants, cafes, and bars, or anywhere fast receipt printing is required. The printer’s high-speed and reliable output make it suitable for high-traffic areas where efficiency is key.
How to Use:
Connect the printer to your POS system using the preferred connectivity option. Load the thermal paper, configure the device settings via your POS system, and start printing immediately. Regular maintenance is straightforward, primarily involving simple cleaning and occasional firmware updates.
Supported OS/Application/Industries:
Compatible with Windows, Android, and iOS systems, the MHT-P19L is versatile enough to work with most POS software, making it suitable for a wide range of commercial applications.
Benefits & Compatibility:
- Increased Productivity: Reduces transaction times significantly due to its high-speed printing capabilities.
- Cost-Effective: Saves on operational costs with its efficient thermal printing technology that requires no ink or toner.
- Space-Saving: Its compact design allows it to fit neatly in small spaces, ideal for cluttered counters or limited workspaces.
Warranty and FAQs:
Includes a standard manufacturer’s warranty that covers defects in materials and workmanship. Additional support is available through our FAQ section or Neotech’s customer service for troubleshooting and operational guidance.
Shop Today & Receive Your Delivery Across the UAE!
Order your Milestone MHT-P19L New Desktop Receipt Printer from Neotech and benefit from our reliable, fast delivery service across the UAE. Streamline your operations with a top-tier receipt printer.
Best Price Guarantee:
Neotech ensures competitive pricing on all our printers. If you find a lower price for a similar model elsewhere, we will match it.
After Sales Support:
Our dedicated support team is here to assist with any installation or operational issues, ensuring a smooth experience from the moment of purchase.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the MHT-P19L to help us continue improving and to aid other businesses in their selection process.
Stock Availability:
Please contact us to confirm the availability of the Milestone MHT-P19L New Desktop Receipt Printer before placing your order, ensuring timely delivery.
Get in Touch:
For further inquiries or more detailed information about our products, please contact our expert support team at Neotech. We are committed to providing high-quality solutions tailored to the needs of your business.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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