NEOTECH
Small Footprint Kiosk Thermal Printer CUSTOM MODUS 3 USB RS232 Interface
Small Footprint Kiosk Thermal Printer CUSTOM MODUS 3 USB RS232 Interface
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the CUSTOM MODUS 3 Kiosk Thermal Printer, designed with a small footprint and equipped with USB and RS232 interfaces. Perfect for kiosks, ATMs, and self-service machines.
Overview:
Introducing the CUSTOM MODUS 3 Kiosk Thermal Printer, a compact and efficient printing solution designed for use in kiosks, ATMs, and self-service machines. With its small footprint, this printer is perfect for environments where space is limited. Equipped with both USB and RS232 interfaces, the MODUS 3 offers versatile connectivity options, ensuring easy integration with a wide range of devices and systems.
Product Description:
The CUSTOM MODUS 3 Kiosk Thermal Printer is engineered for high-performance printing in compact spaces. This printer features advanced thermal printing technology, which provides fast and reliable printing of receipts, tickets, and other documents. The small footprint of the MODUS 3 makes it ideal for use in kiosks, ATMs, and other self-service terminals where space is at a premium. With USB and RS232 connectivity options, this printer is easy to integrate into existing systems, making it a versatile choice for various applications. Its durable design ensures consistent performance in high-traffic environments, making it a reliable solution for businesses needing a compact printing solution.
Key Features:
- Compact Design: The small footprint is ideal for installation in space-constrained environments such as kiosks, ATMs, and self-service machines.
- High-Speed Thermal Printing: Delivers quick and clear prints, making it suitable for high-volume printing needs like receipts and tickets.
- Versatile Connectivity: Equipped with both USB and RS232 interfaces, allowing for flexible integration with a variety of devices and systems.
- Durable and Reliable: Built to withstand frequent use in busy environments, ensuring long-term reliability and minimal maintenance.
- Easy Paper Loading: Drop-in paper loading design simplifies maintenance and reduces downtime, ensuring continuous operation.
Product Quality and Performance:
The CUSTOM MODUS 3 Kiosk Thermal Printer is known for its robust build quality and reliable performance. The advanced thermal printing technology ensures crisp, clear prints with every use, while the compact design allows it to fit into tight spaces without sacrificing performance. This printer is designed to handle high-volume printing tasks, making it ideal for use in busy environments where reliability is essential. Its versatile connectivity options make it easy to integrate with various systems, providing flexibility for different applications.
Specifications:
- Print Method: Direct Thermal
- Print Width: Up to 80mm
- Dimensions: 5.1" x 6.0" x 4.2" (W x D x H)
- Weight: 1.5 lbs
- Print Speed: Up to 200mm/sec
- Connectivity: USB, RS232
- Paper Loading: Easy drop-in paper loading
- Operating Temperature: 32°F to 104°F (0°C to 40°C)
Purpose of Use:
The CUSTOM MODUS 3 is ideal for use in environments where space is limited but high-quality printing is needed. It is perfect for kiosks, ATMs, and self-service machines in various industries, including retail, transportation, hospitality, and banking. The printer is suitable for printing receipts, tickets, and other small documents, providing a reliable solution for businesses that require compact, high-performance printing.
How to Use:
- Install in Device: Securely mount the MODUS 3 printer into your kiosk, ATM, or self-service machine, ensuring proper alignment and connection to power and data interfaces.
- Connect to System: Use the USB or RS232 interfaces to connect the printer to your system. Follow the manufacturer’s instructions for driver installation if necessary.
- Load Paper: Open the paper compartment, insert the thermal paper roll, and close securely to prepare for printing.
- Operate: Use the device's interface or controlling software to send print commands to the MODUS 3, which will produce high-quality thermal prints quickly and efficiently.
Supported OS/Application/Industries:
The MODUS 3 Kiosk Thermal Printer supports various operating systems, including Windows, Linux, and macOS, and is suitable for a wide range of industries. It is ideal for retail, hospitality, transportation, banking, and any other application requiring reliable, high-speed printing in a compact format.
Benefits & Compatibility:
- Efficient and Compact: Small footprint allows for integration in devices with limited space, enhancing flexibility and application range.
- High Performance: Provides fast, clear thermal printing, reducing wait times and improving service efficiency.
- Versatile Integration: Supports USB and RS232 connectivity, making it easy to integrate with a wide range of devices and systems.
- Low Maintenance: Thermal printing technology eliminates the need for ink or toner, reducing operational costs and simplifying maintenance.
Warranty and FAQs:
The CUSTOM MODUS 3 Kiosk Thermal Printer comes with a standard one-year warranty covering parts and labor. Extended warranty options are available for additional peace of mind. For more information on setup, troubleshooting, and maintenance, please refer to our FAQ section or contact our support team.
Packaging/Weight/Dimension:
The printer is securely packaged to ensure safe delivery and easy handling during installation.
- Weight: 1.5 lbs
- Dimensions: 5.1" x 6.0" x 4.2"
Shop Today & Receive Your Delivery:
Order the CUSTOM MODUS 3 Kiosk Thermal Printer today and enjoy fast delivery, ensuring your kiosks and self-service machines are equipped with a reliable and efficient printing solution.
Best Price Guarantee:
We offer the best price guarantee on the CUSTOM MODUS 3 Kiosk Thermal Printer, ensuring you receive the highest value for a compact and high-performance printing solution. Shop confidently, knowing you're getting the best deal available.
After-Sales Support:
Our dedicated after-sales support team is available to assist with any questions or issues, ensuring your complete satisfaction with your MODUS 3 printer purchase.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the CUSTOM MODUS 3 Kiosk Thermal Printer to help other customers find the perfect compact printing solution for their devices.
Stock Availability:
The CUSTOM MODUS 3 Kiosk Thermal Printer is in stock and ready for immediate shipping. Order now to enhance your device’s printing capabilities with this durable and reliable printer mechanism.
Get in Touch:
For more information or assistance, please contact our support team via phone or email. We are here to help with any inquiries.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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