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NEOTECH

TPK SERIES

TPK SERIES

Regular price Dhs. 357.00 AED
Regular price Dhs. 591.00 AED Sale price Dhs. 357.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The TPK Series offers powerful, efficient POS terminals for retail and hospitality businesses. Fast, reliable performance. Order now for fast UAE shipping!


Product Overview:
The TPK Series POS Terminals are designed to provide powerful, reliable, and efficient solutions for retail, hospitality, and service industries. Equipped with responsive touchscreens, high-speed processors, and multiple connectivity options, the TPK Series delivers fast, smooth transaction processing to optimize business operations.


Product Description:
The TPK Series POS Terminals are a line of high-performance point-of-sale systems that streamline business operations, from transaction processing to inventory management. Featuring intuitive touchscreen displays and robust internal components, these terminals allow businesses to handle high volumes of transactions quickly and efficiently.

The TPK Series is compatible with a variety of POS software applications and supports integration with peripherals such as receipt printers, barcode scanners, and card readers. Available in both Android and Windows configurations, the TPK Series provides the flexibility businesses need to run their operations smoothly and efficiently.


Key Features:

  • Responsive Touchscreen Display: User-friendly interface for fast and easy transactions.
  • High-Speed Processor: Ensures quick transaction processing, even during peak hours.
  • Multiple Connectivity Options: Supports USB, Ethernet, and Wi-Fi for seamless integration with printers, barcode scanners, and more.
  • Durable and Compact Design: Built to withstand daily use in busy retail and hospitality environments.
  • Customizable Configuration: Available in Android and Windows options to meet specific business requirements.

Performance and Quality:
The TPK Series POS Terminals are engineered for top-tier performance, offering fast processing power, reliable transaction handling, and easy integration with business applications. Whether it's for a retail store, restaurant, or service-based business, the TPK Series ensures efficient operations, reducing transaction times and improving customer service.


Specifications:

  • Display Size: Available in 15-inch and 17-inch touchscreen models
  • Processor: High-performance quad-core processor
  • Operating System: Android / Windows (depending on model)
  • Connectivity: USB, HDMI, Ethernet, Wi-Fi
  • RAM/Storage: Configurable RAM and storage options to suit business needs
  • Design: Compact, modern design ideal for retail counters and restaurants

How to Use:
Setting up the TPK Series POS Terminal is straightforward. Power on the device, connect it to your network via Ethernet or Wi-Fi, and install your preferred POS software. Connect peripherals like barcode scanners, receipt printers, and card readers through USB or Ethernet ports. The responsive touchscreen interface allows staff to manage transactions, inventory, and customer service effortlessly.


Benefits & Compatibility:
The TPK Series POS Terminals are highly compatible with most POS software and business applications, making them ideal for retail stores, restaurants, and other service-oriented businesses. The versatile connectivity options allow integration with various peripherals, ensuring a seamless transaction experience.


Warranty and FAQs:
We offer a one-year warranty on all TPK Series POS Terminals. For any questions regarding setup, compatibility, or performance, our support team is available to assist.


Packaging/Weight/Dimension:
The TPK Series POS Terminals are securely packaged with the POS terminal unit, power cable, and user manual for easy setup. Dimensions and weight vary depending on the model configuration.


Best Price Guarantee:
At Neotech, we offer the best price for the TPK Series POS Terminals. If you find a lower price elsewhere, we’ll match it to ensure you get the best value for your purchase.


Shop Today & Receive Fast Delivery Across UAE:
Order your TPK Series POS Terminal today and benefit from fast, reliable shipping across the UAE, including Dubai, Abu Dhabi, and Sharjah.


Stock Availability:
The TPK Series POS Terminals are typically in stock. If temporarily unavailable, restocking usually takes 10-15 business days. For urgent orders, contact us to confirm availability.


Get in Touch:
For any inquiries or support related to the TPK Series POS Terminals, feel free to contact our expert team for assistance with setup, technical support, or order inquiries.


Disclaimer:
The product details provided are for general reference and may change without notice. Product images are for illustration purposes only and may not reflect the actual product. Please verify all specifications with our sales team before purchasing. Neotech assumes no responsibility for discrepancies in product availability, pricing, or specifications.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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