NEOTECH
80mm Thermal Journal Thermal Printer with Rewinder CUSTOM PRT80/PRT80III
80mm Thermal Journal Thermal Printer with Rewinder CUSTOM PRT80/PRT80III
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the CUSTOM PRT80/PRT80III, an 80mm thermal journal printer with a built-in rewinder. Ideal for efficient receipt and journal printing in retail and hospitality.
Overview:
Introducing the CUSTOM PRT80/PRT80III, an 80mm thermal journal printer equipped with a rewinder for seamless and efficient printing operations. This high-performance printer is designed for retail and hospitality environments, offering reliable, high-quality printing for receipts and journals while automatically rewinding paper to maintain order and ease of use.
Product Description:
The CUSTOM PRT80/PRT80III 80mm thermal journal printer with rewinder is tailored to meet the demands of high-traffic retail and hospitality environments. With its advanced thermal printing technology, the PRT80/PRT80III ensures clear, sharp printouts, reducing the need for maintenance and consumables. The integrated rewinder enhances operational efficiency by neatly organizing printed paper rolls, making it ideal for businesses that need to maintain a record of all transactions. Its compact design allows for easy integration into existing setups, providing flexibility and improving workflow.
Key Features:
- Integrated Rewinder: Automatically rewinds printed rolls for organized storage, reducing manual effort and improving operational efficiency.
- High-Speed Thermal Printing: Delivers crisp, clear printouts quickly, perfect for high-traffic environments where speed is essential.
- 80mm Wide Printing: Supports wide paper rolls up to 80mm, allowing for more content per print, ideal for journal and receipt printing.
- Durable and Compact Design: Built to withstand the rigors of continuous use while saving space, making it suitable for various business setups.
- Versatile Connectivity Options: Equipped with USB, Serial, and Ethernet ports for easy integration with POS systems and other devices.
Product Quality and Performance:
The CUSTOM PRT80/PRT80III is renowned for its high-quality printing and reliable performance. Designed to handle high-volume printing tasks, this printer delivers consistent output with minimal downtime. The built-in rewinder ensures that all printed material is neatly rolled, which is especially useful for maintaining transaction records. Its robust construction and advanced technology make it an excellent choice for businesses that require dependable, high-speed printing.
Specifications:
- Print Method: Direct Thermal
- Print Width: Up to 80mm
- Dimensions: 7.1" x 9.2" x 6.3" (W x D x H)
- Weight: 5.5 lbs
- Print Speed: Up to 250mm/sec
- Rewinder Function: Integrated, automatic rewinding system
- Connectivity: USB, Serial, Ethernet
Purpose of Use:
The CUSTOM PRT80/PRT80III is ideal for retail, hospitality, and any business environment where efficient, reliable printing of receipts and journals is needed. Its ability to handle high-volume printing with an integrated rewinder makes it perfect for operations requiring detailed transaction records and organized paper storage.
How to Use:
- Setup: Place the printer on a stable surface and connect it to your POS system or computer using the USB, Serial, or Ethernet port.
- Load Paper: Open the paper compartment, insert the thermal paper roll, and close securely. Ensure the rewinder is properly set up to roll the printed material.
- Operate: Use the printer’s interface or connect it to your software to start printing. The rewinder will automatically roll up the printed paper, reducing manual handling.
Supported OS/Application/Industries:
The CUSTOM PRT80/PRT80III is compatible with various operating systems, including Windows, Linux, and macOS. It is suitable for industries such as retail, hospitality, and any business requiring reliable, high-volume receipt and journal printing with minimal maintenance.
Benefits & Compatibility:
- Efficient Rewinder: Keeps printed materials organized and easily accessible, reducing clutter and manual effort.
- Cost-Effective Operation: Thermal printing technology lowers costs by eliminating the need for ink or toner.
- Broad Compatibility: Integrates easily with a variety of POS systems and software, providing flexibility for different business needs.
Warranty and FAQs:
The CUSTOM PRT80/PRT80III comes with a standard one-year warranty covering parts and labor. Extended warranty options are available for additional peace of mind. Please refer to our FAQ section for more information on setup, troubleshooting, and maintenance.
Packaging/Weight/Dimension:
The CUSTOM PRT80/PRT80III is securely packaged to ensure safe delivery. Its robust yet compact design makes it easy to handle and integrate into various business setups.
- Weight: 5.5 lbs
- Dimensions: 7.1" x 9.2" x 6.3"
Shop Today & Receive Your Delivery:
Order the CUSTOM PRT80/PRT80III today for prompt delivery and start enhancing your business’s printing efficiency with this advanced thermal printer with rewinder.
Best Price Guarantee:
We offer the best price guarantee on the CUSTOM PRT80/PRT80III, ensuring you receive the highest value for a top-quality thermal printer. Purchase confidently, knowing you're getting the best deal on the market.
After-Sales Support:
Our dedicated after-sales support team is available to assist with any questions or issues, ensuring your complete satisfaction with your CUSTOM PRT80/PRT80III purchase.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the CUSTOM PRT80/PRT80III to help other customers find the ideal thermal printer for their business needs.
Stock Availability:
The CUSTOM PRT80/PRT80III is in stock and ready for immediate shipping. Place your order now to take advantage of this efficient, high-speed thermal printing solution.
Get in Touch:
For more information or assistance, please contact our support team via phone or email. We’re here to help with any inquiries.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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