NEOTECH
SUNMI L1523 POS SYSTEM DUAL DISPLAY WITH PRINTER
SUNMI L1523 POS SYSTEM DUAL DISPLAY WITH PRINTER
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your business operations with the SUNMI L1523 POS System, featuring dual displays and an integrated printer for ultimate efficiency. Ideal for retail and hospitality environments. Enhance your customer interactions today!
Overview:
The SUNMI L1523 POS System is a comprehensive solution designed to enhance the efficiency of business operations in retail and hospitality. Featuring dual displays and an integrated thermal printer, this system offers seamless transaction processing and improved customer engagement.
Product Description:
Elevate your point-of-sale operations with the SUNMI L1523, which combines robust processing capabilities with user-friendly features. The dual display setup enhances customer interaction by providing clear transaction details, while the built-in printer ensures quick receipt printing without the need for external devices. This all-in-one solution is perfect for businesses looking to streamline operations and boost customer satisfaction.
Key Features:
- Dual Displays: Main display for operational control and a secondary customer-facing display for transaction transparency.
- Integrated Thermal Printer: High-speed printing directly from the POS terminal, reducing counter clutter and improving efficiency.
- Compact Design: Sleek and modern, easily fitting into various business environments without taking up excessive space.
- Powerful Performance: Equipped with a reliable processor and ample storage to handle busy retail or hospitality settings.
- Easy Connectivity: Includes multiple ports and wireless options for connecting to other devices and online services.
Product Quality and Performance:
Constructed with high-quality components, the SUNMI L1523 is built to withstand the demands of daily use in fast-paced business environments. It delivers consistent performance, ensuring that business operations run smoothly and efficiently.
Specifications:
- Type: POS System
- Main Display: 15.6-inch touchscreen
- Customer Display: 11.6-inch screen
- Printer: Integrated thermal printer, 58mm paper width
- Processor: Quad-core
- Memory: 2GB RAM, 16GB ROM
- Connectivity: Wi-Fi, Bluetooth, USB, Ethernet
- Dimensions: 410mm x 360mm x 420mm
- Weight: 5.1 kg
Purpose of Use:
Ideal for retail stores, cafes, and restaurants, the SUNMI L1523 enhances checkout processes, improves customer engagement through the secondary display, and provides a reliable platform for managing sales, inventory, and customer data.
How to Use:
Set up the POS system by connecting it to your network and other peripheral devices as needed. Load thermal paper into the integrated printer. Customize the system settings through the touchscreen interface to fit your business requirements. Begin processing transactions with enhanced speed and efficiency.
Supported Industries:
This POS system is particularly effective in environments such as retail shops, restaurants, cafes, and other customer-facing businesses where efficient transaction processing and customer interaction are crucial.
Benefits & Compatibility:
The dual display setup not only aids in customer service but also enhances the transparency of transactions. The integrated printer simplifies the setup, reducing hardware requirements and streamlining operations. Compatible with standard POS software and can be easily integrated into existing business systems.
Warranty and FAQs:
Comes with a one-year warranty covering parts and labor. For further assistance and FAQs, visit our website or contact our customer support directly.
Packaging/Weight/Dimension:
The system is securely packaged to ensure safe delivery and includes the main unit, power cables, and a user manual.
Shop Today & Receive Your Delivery Across the UAE!
Order your SUNMI L1523 POS System today to optimize your business operations. We offer fast and reliable delivery services across the UAE.
Best Price Guarantee:
We are committed to offering the best prices for our POS systems. If you find a lower price for a similar system, we will match it.
After Sales Support:
Our dedicated support team is ready to assist with any setup issues or operational questions about the SUNMI L1523, ensuring you can maximize the benefits of your new POS system.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the SUNMI L1523 to help us and others understand how the product performs in different settings.
Stock Availability:
Please contact us to confirm stock availability before placing your order. Generally, this product is available for dispatch within 10-15 working days from order confirmation.
Get in Touch:
For any inquiries about the SUNMI L1523 POS System or other questions, please contact our expert support team. We are committed to providing comprehensive product support and addressing any concerns you may have.
Disclaimer:
All information regarding the SUNMI L1523 POS System on the NEOTECH website is provided for general informational purposes only and is subject to change. While we strive for accuracy, NEOTECH is not liable for any errors or omissions in the content. Customers are encouraged to verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52


WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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