NEOTECH
Zebra ZD220 Desktop Barcode Label Printer
Zebra ZD220 Desktop Barcode Label Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Zebra ZD220 Desktop Barcode Label Printer is designed for businesses seeking a reliable and cost-effective solution for their labeling needs. Ideal for environments requiring low to medium volume printing, such as retail, healthcare, and small shipping operations, the ZD220 provides consistent, high-quality printing in a compact design.
Key Features
- Direct Thermal Printing: Efficiently produces labels for receipts, tags, and barcodes without the need for ink or toner.
- Simple Operation: Intuitive interface and minimal setup requirements make it easy for users to start printing quickly.
- Durable Construction: Engineered for reliability and longevity, even in challenging environments.
Product Quality and Performance
- Consistent Output: Delivers high-quality labels each time, enhancing readability and scanability.
- Low Maintenance: Designed with a simplified mechanism to reduce downtime and maintenance costs.
Specifications
- Print Method: Direct thermal printing technology.
- Resolution: 203 dpi, ensuring clear and crisp barcode and text printing.
- Maximum Print Width: 4.09 inches, suitable for a variety of label sizes.
Purpose of Use
The ZD220 is versatile for applications across different sectors, including retail for price labeling and product identification, healthcare for patient records and specimen labeling, and shipping operations for package labeling.
How to Use
- Setup: Quick and easy setup with plug-and-play capabilities. Connect to a computer via USB and install the necessary drivers.
- Operation: Load the media, configure the settings via the included software, and begin printing with the push of a button.
Supported OS/Application/Industries
- Compatibility: Works seamlessly with Windows-based systems and supports a wide range of barcode and label creation software.
Benefits & Compatibility
- Cost-Effectiveness: Provides an economical solution for businesses that need quality label printing without a significant upfront investment.
- Flexibility: Compact size and versatile media handling allow it to fit into small workspaces and adjust to various labeling tasks.
Warranty and FAQs
- Warranty: Comes with a standard one-year warranty from Zebra, covering parts and labor.
- FAQs: An extensive FAQ section on NEO Digital’s website helps users troubleshoot common issues and maximize printer performance.
Delivery Services (UAE)
- Efficient Delivery: NEO Digital ensures prompt delivery across the UAE, helping businesses quickly implement their new labeling solutions.
After Sales Support
- Comprehensive Support: Offers excellent after-sales support, including technical assistance and maintenance guidance to ensure sustained performance and satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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