NEOTECH
Dyson V10 Absolute vacuum cleaner
Dyson V10 Absolute vacuum cleaner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Dyson V10 Absolute vacuum cleaner represents the pinnacle of Dyson's cordless technology, offering a lightweight design coupled with powerful suction to handle any cleaning task. This model is perfect for homeowners seeking a versatile, high-performance cleaning solution for various surfaces, from hard floors to carpets and upholstery.
Key Features
- Powerful Suction: Equipped with Dyson’s digital motor V10, it offers one of the most powerful suctions in a cordless vacuum, making it capable of deep cleaning.
- Versatile Cleaning Tools: Includes a soft roller cleaner head for hard floors, a motorized brush bar for carpets, and various tools for precision cleaning.
- Up to 60 Minutes Run Time: Long battery life ensures you can clean large areas on a single charge.
- Three Power Modes: Tailored for different tasks, ensuring optimum performance on any surface.
- Advanced Filtration System: Fully sealed filtration system traps 99.97% of particles as small as 0.3 microns, expelling cleaner air.
Product Quality and Performance
The Dyson V10 Absolute is designed to provide a comprehensive cleaning experience without the hassle of a cord. Its lightweight, balanced design allows easy cleaning from floor to ceiling, and its instant-release trigger ensures battery power is only used while it’s cleaning.
Specifications
- Dimensions: 250 mm x 1249 mm x 256 mm
- Weight: 2.68 kg
- Dustbin Capacity: 0.76 liters
- Suction Power: 150 Air Watts (Max mode)
- Battery Life: Up to 60 minutes of fade-free power
- Charging Time: 3.5 hours
Purpose of Use
Ideal for:
- Homeowners looking for a versatile vacuum that transitions easily from carpets to hard floors.
- Families needing effective allergen removal due to its high-efficiency filtration.
- Anyone requiring a powerful, easy-to-maneuver vacuum for comprehensive home cleaning.
How to Use
- Setup: Charge the vacuum fully before first use.
- Operation: Attach the appropriate head or tool for your cleaning task, select the power mode, and start vacuuming.
- Maintenance: Empty the dustbin after each use, wash the filter monthly, and check for blockages regularly.
- Troubleshooting: Refer to the user manual for guidance on resolving common issues like suction loss or battery maintenance.
Supported Applications
- Floor Cleaning: Effortlessly transitions between carpet and hard flooring with specialized heads.
- Above Floor Cleaning: Lightweight and easy to lift for cleaning high places and upholstery.
- Detail Cleaning: Includes tools for crevices and dusting that help in cleaning tight spaces and delicate surfaces.
Benefits & Compatibility
- Cordless Convenience: Eliminates the hassle of a cord, making it easy to use anywhere in your home.
- Comprehensive Cleaning Kit: Comes equipped with accessories tailored for various cleaning needs.
- Hygienic Bin Ejection: Ejects dust and debris in one action without needing to touch the dirt.
Warranty and FAQs
Comes with a two-year warranty covering parts and labor. NEO Digital's FAQ section provides additional support for getting the most out of your Dyson V10 Absolute.
Delivery Services (UAE)
NEO Digital offers fast and secure delivery throughout the UAE, ensuring that your new vacuum cleaner arrives ready for use.
After Sales Support
Our customer service team is available to assist with any questions about the product, ensuring you can fully utilize your Dyson V10 Absolute’s capabilities.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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