NEOTECH
Invixium IXM Merge
Invixium IXM Merge
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Invixium IXM Merge, a dual biometric terminal offering fingerprint and face recognition for fast and secure access control in corporate and industrial environments.
Overview:
The Invixium IXM Merge is a highly advanced dual biometric authentication terminal designed for environments requiring high-security access control. By combining fingerprint recognition and face recognition in a single device, the IXM Merge provides a versatile solution for identity verification. It is ideal for use in corporate offices, industrial sites, and high-security facilities, ensuring fast and reliable biometric authentication.
Built with cutting-edge technology, the IXM Merge offers touchless operation with its facial recognition capabilities, while its fingerprint sensor adds an extra layer of security for enhanced access control.
Product Description:
The Invixium IXM Merge delivers highly secure biometric authentication by integrating both face and fingerprint recognition into one terminal. Its dual authentication options offer flexibility, allowing organizations to choose between touchless facial recognition or secure fingerprint verification for access. The terminal's advanced algorithms ensure quick and accurate identity verification, even in challenging conditions.
With its robust design and IP65 rating, the IXM Merge is suitable for use in indoor and outdoor environments, making it an ideal choice for a range of industries, from corporate offices to construction sites.
Key Features:
- Dual Biometric Authentication: Combines fingerprint and face recognition for secure, flexible access control.
- Fast and Reliable: Delivers rapid and accurate authentication in under 1 second.
- Touchless Operation: Offers facial recognition for enhanced hygiene and convenience.
- Rugged Design: IP65-rated for durability in outdoor and industrial environments.
- Advanced Security: Supports multi-factor authentication for high-security applications.
- Seamless Integration: Easily integrates with existing access control systems.
Product Quality and Performance:
The Invixium IXM Merge offers high-speed, dual biometric recognition for secure access control, making it ideal for high-traffic environments. With its rugged design, the device can withstand tough conditions, while its advanced biometric sensors provide precise and secure authentication for every user.
Specifications:
- Biometric Sensors: Fingerprint and facial recognition sensors.
- Recognition Speed: Under 1 second for both fingerprint and facial recognition.
- Operating Temperature: -10°C to 60°C (14°F to 140°F).
- Connectivity: Ethernet, Wi-Fi, PoE, RS485.
- Durability: IP65-rated for dust and water resistance.
- Dimensions: 220 mm x 160 mm x 60 mm (8.66" x 6.3" x 2.36").
Purpose of Use:
The IXM Merge is perfect for organizations requiring secure biometric authentication for access control in corporate environments, industrial sites, and high-security areas. It provides dual biometric capabilities, offering flexibility for high-security applications.
How to Use:
Install the IXM Merge at access points within your facility. Users can authenticate via facial recognition or fingerprint scanning. The terminal easily integrates with existing access control systems, providing seamless security for authorized individuals.
Supported OS/Application/Industries:
The IXM Merge supports Windows OS and integrates with a wide range of access control systems, making it suitable for industries like corporate offices, construction, and manufacturing.
Benefits & Compatibility:
The Invixium IXM Merge offers secure, dual biometric access control with fast and reliable fingerprint and facial recognition. It’s designed for seamless integration into existing access control systems and is compatible with multi-factor authentication setups for enhanced security.
Warranty and FAQs:
The IXM Merge comes with a 2-year warranty. Visit the Invixium support page for installation guides, FAQs, and troubleshooting assistance.
Packaging/Weight/Dimensions:
- Weight: 1.5 kg (3.3 lbs).
- Dimensions: 220 mm x 160 mm x 60 mm (8.66" x 6.3" x 2.36").
- Packaging: Securely packaged with installation guides, mounting hardware, and power cables.
Best Price Guarantee:
We offer the best price for the Invixium IXM Merge Biometric Terminal in Dubai, UAE. Our price match guarantee ensures competitive pricing for your biometric access control needs.
After-Sales Support:
Our dedicated support team provides assistance with installation, configuration, and ongoing support for the Invixium IXM Merge. We ensure your biometric security system operates efficiently and securely.
Get in Touch:
For more information about the Invixium IXM Merge Dual Biometric Terminal, contact our expert team for advice on the best biometric access control solutions for your business.
Stock Availability:
We strive to keep the Invixium IXM Merge in stock for fast shipping. Most orders ship within 2-3 business days, but for urgent requests, please contact us to confirm availability.
Disclaimer:
Product specifications, availability, and pricing are subject to change without notice. Images are for illustration purposes only. Please verify all details with a sales representative before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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