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NEO Digital

SYSCALL ST-300-2B

SYSCALL ST-300-2B

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the SYSCALL ST-300-2B, a dual-button alert system designed to streamline operations and enhance communication in fast-paced environments. Explore more at NEOTECH!


Overview:
The SYSCALL ST-300-2B is a sophisticated dual-button alert system crafted for environments where swift and differentiated communication is crucial. This device is perfect for restaurants, hospitals, and retail settings, allowing staff to respond quickly to varied service needs with the touch of a button.

Product Description:
The ST-300-2B offers two programmable buttons that can be customized to trigger different alerts based on specific operational requirements. This flexibility makes it an invaluable tool for improving service delivery and operational efficiency. With its robust design and user-friendly interface, the ST-300-2B is built to meet the demands of any busy service environment.

Key Features:

  • Two Distinct Buttons: Customize each button for specific tasks, such as service request or emergency.
  • High Durability: Designed to withstand constant use in high-traffic areas.
  • Customizable Alerts: Configure distinct sounds for each button to ensure clear communication.
  • Wireless Setup: Easy installation with no cumbersome wiring, ideal for flexible positioning.
  • Sleek Design: Modern, compact, and unobtrusive, enhancing the aesthetics of any workspace.

Product Quality and Performance:
The SYSCALL ST-300-2B is constructed from premium materials, ensuring longevity and reliability. Its wireless technology guarantees effective communication across large spaces, providing a dependable solution for managing customer or patient interactions.

Specifications:

  • Dimensions: Small footprint for ease of placement on any flat surface.
  • Power Supply: Battery-operated, featuring a long battery life for continuous use.
  • Range: Capable of transmitting signals over extensive distances without interference.
  • Material: High-quality plastic and electronic components, offering durability and style.

Purpose of Use:

  • Restaurants: Enable servers to respond more quickly to customer requests or summon assistance.
  • Hospitals: Improve patient care by allowing for immediate calls to nurses or medical staff.
  • Retail Stores: Enhance customer service by providing a means for customers to request help or checkout assistance.

How to Use:

  1. Position the device strategically within the environment to ensure accessibility.
  2. Program the buttons according to specific needs (e.g., one for normal service, one for urgent needs).
  3. Educate all users on the function of each button to avoid confusion and ensure appropriate responses.
  4. Regularly test the system to ensure that it is functioning properly and that all staff are familiar with the signals.

Benefits & Compatibility:

  • Enhanced Communication: Provides a clear and immediate way to communicate different needs, reducing response times.
  • Increased Efficiency: Streamlines operations by allowing staff to manage multiple tasks more effectively.
  • User-Friendly: Simple design and operation make it easy for any staff member or customer to use.

Warranty and FAQs:
Includes a manufacturer warranty covering defects and malfunctions. NEOTECH offers a detailed FAQ section and responsive customer support to assist with any setup or usage questions.

Packaging/Weight/Dimension:

  • Packaging: Well-packaged to prevent damage during shipping.
  • Weight: Lightweight for easy handling and installation.
  • Dimensions: Designed to be discreet and functional without taking up significant space.

Shop Today & Receive Your Delivery Across the UAE:
Order the SYSCALL ST-300-2B from NEOTECH and take advantage of our efficient delivery services. Improve your operation’s communication system with this top-of-the-line alert device!

Best Price Guarantee:
NEOTECH ensures that you get the SYSCALL ST-300-2B at the best possible price, providing excellent value for a high-quality communication tool.

After Sales Support:
Our team is ready to assist with any inquiries or issues, ensuring that you can maximize the use of your new alert system effectively.

Request for Customer Reviews and Testimonials:
We value your feedback on the SYSCALL ST-300-2B and encourage you to share your experiences to help us improve our offerings.

Stock Availability:
Please contact NEOTECH to confirm the availability of the SYSCALL ST-300-2B before placing your order to ensure quick and reliable delivery.

Get in Touch:
For more information about the SYSCALL ST-300-2B or any other inquiries, please contact our customer service team. We are dedicated to providing comprehensive support and ensuring a seamless customer experience.

Disclaimer:
All information regarding the SYSCALL ST-300-2B on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and complete satisfaction with your order

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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