NEOTECH
POS TOUCH POS SYSTEM PPT-1700A
POS TOUCH POS SYSTEM PPT-1700A
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
Experience Top Efficiency with the POS Touch POS System PPT-1700A
Discover the PPT-1700A, a POS touch system that combines innovation and user convenience to deliver seamless retail transactions. Designed with the needs of modern businesses in mind, this system not only speeds up operations but also enhances customer interaction with its intuitive user interface. Here's how it stands out in the fast-paced retail world.
Key Features
- Responsive Touchscreen: A high-definition touchscreen that responds swiftly to inputs, ensuring quick transactions.
- Compact Design: Sleek, space-saving design that fits easily into any retail setting.
- Advanced Connectivity: Equipped with multiple ports for USB, Ethernet, and Wi-Fi connections, enabling versatile use across various devices.
- Energy Efficient: Low power consumption technology to reduce operational costs.
Product Quality and Performance
The POS Touch POS System PPT-1700A is crafted to meet the highest standards of quality and performance:
- Built to Last: Durable materials ensure reliability even in high-traffic environments.
- Consistent Performance: Optimized for peak performance during continuous operational hours.
- Customer Reviews: Highly rated by users for its reliability and ease of use.
Specifications
- Dimensions: 300mm x 200mm x 400mm
- Weight: 4 kg
- Screen: 17" TFT LCD
- Resolution: 1280 x 1024
- Processor: Intel Celeron 2.0 GHz
- Memory: 4GB RAM, expandable to 16GB
- Storage: 128GB SSD, expandable
Purpose of Use
Ideal for retail businesses looking for a robust, easy-to-use POS system to handle high volume transactions with speed and accuracy.
How to Use
Instructions are provided for setup and daily operation, ensuring you get the most out of your PPT-1700A from the first use. Regular maintenance tips help extend the life of your system.
Supported OS/Application/Industries
- Operating Systems: Fully compatible with Windows 10, facilitating a wide range of retail applications.
- Industries: Perfect for retail stores, cafes, and restaurants looking to streamline operations and improve customer service.
Benefits & Compatibility
- Enhanced User Experience: Improves checkout times, enhancing customer satisfaction.
- Versatile Compatibility: Works seamlessly with existing hardware and software systems, ensuring easy integration into your business.
Warranty and FAQs
- Warranty: One-year warranty with options for extended coverage.
- FAQs: Detailed FAQs are available on our website, addressing common setup and operation questions.
Delivery Services (UAE)
We offer fast, reliable delivery across the UAE, focusing on providing a seamless purchase and setup experience.
After Sales Support
Dedicated after-sales support to assist with any queries or issues, ensuring uninterrupted operation and customer satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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