NEO Digital
UniFi AI AI Theta Pro Wide-Angle Lens (UVC-AI-Theta-ProLens110)
UniFi AI AI Theta Pro Wide-Angle Lens (UVC-AI-Theta-ProLens110)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Capture more with the UniFi AI Theta Pro Wide-Angle Lens. Enhance surveillance and monitoring with a 110-degree field of view. Ideal for security detail expansion. Available at NEOTECH.
Overview
The UniFi AI Theta Pro Wide-Angle Lens (UVC-AI-Theta-ProLens110) is an essential accessory for the UniFi AI Theta Pro Camera, designed to broaden the field of view to 110 degrees. This lens attachment enhances the camera's capability to monitor larger areas with fewer blind spots, making it perfect for comprehensive surveillance setups in wide spaces.
Product Description
The UniFi AI Theta Pro Wide-Angle Lens is specifically engineered to complement the high-performance standards of the UniFi AI Theta Pro Camera. It allows for an expansive 110-degree field of view, enabling wide-area coverage with high-definition clarity. This lens is ideal for environments where wide-angle monitoring is crucial, such as lobbies, large office spaces, and extensive outdoor areas.
Key Features
- Wide-Angle Coverage: Offers a 110-degree field of view, significantly expanding the surveillance coverage area.
- High Optical Quality: Maintains high-resolution image clarity across the expanded field, ensuring no detail is missed.
- Easy Installation: Designed for quick and secure attachment to the UniFi AI Theta Pro Camera.
- Robust Build: Constructed with durable materials to withstand various environmental conditions, ensuring long-term reliability.
- Optimized for UniFi AI Systems: Fully compatible with UniFi AI cameras for seamless integration and performance.
Product Quality and Performance
The UniFi AI Theta Pro Wide-Angle Lens is crafted from high-quality optical materials to ensure that it enhances image quality without compromising the performance of the UniFi AI Theta Pro Camera. It’s built to be durable and reliable, suitable for both indoor and outdoor use.
Specifications
- Compatibility: Exclusively designed for the UniFi AI Theta Pro Camera.
- Lens Type: Wide-angle lens with 110-degree field of view.
- Material: High-quality glass and robust housing for environmental resilience.
- Installation: Tool-free installation with secure mounting mechanism.
Purpose of Use
- Commercial Surveillance: Expand coverage in large commercial spaces like shopping centers and warehouses.
- Public Safety: Monitor wide public spaces such as parks, squares, and event venues.
- Corporate Security: Enhance security in large office environments, covering more area with fewer cameras.
- Educational Facilities: Provide broad coverage in school corridors and large common areas.
How to Use
- Attachment: Securely attach the wide-angle lens to the UniFi AI Theta Pro Camera by aligning it with the lens mount and twisting to lock.
- Configuration: Adjust the camera settings via the UniFi Protect software to calibrate the image and focus for the wider field of view.
- Operation: Monitor the expanded area with improved peripheral vision and reduced blind spots.
- Maintenance: Regularly clean the lens and check for updates to ensure optimal performance.
Supported Industries
This lens is particularly useful for industries that require extensive area surveillance, including logistics, retail, hospitality, education, and public administration.
Benefits & Compatibility
- Increased Surveillance Area: Allows for broader coverage, reducing the number of cameras needed for full surveillance.
- Cost Efficiency: By expanding the coverage area, the overall cost of the surveillance system can be reduced.
- Seamless Integration: Specifically designed for compatibility with the UniFi AI Theta Pro Camera, ensuring perfect performance alignment.
Warranty and FAQs
Includes a standard manufacturer’s warranty. NEOTECH offers a detailed FAQ section and dedicated support for assistance with installation and troubleshooting.
Packaging/Weight/Dimension
Packaged securely with the lens, protective cap, and installation guide included.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your UniFi AI Theta Pro Camera with the Wide-Angle Lens from NEOTECH for comprehensive coverage and enhanced surveillance capabilities.
Best Price Guarantee
NEOTECH offers the UniFi AI Theta Pro Wide-Angle Lens at competitive prices, ensuring you get the best value for your security enhancements.
After Sales Support
Our expert support team is available to assist with any queries related to installation, configuration, or performance of the wide-angle lens.
Request for Customer Reviews and Testimonials
We value customer feedback on our products. Please share your experience with the UniFi AI Theta Pro Wide-Angle Lens to help others in their purchasing decisions.
Stock Availability
Contact NEOTECH directly to check the current availability of the UniFi AI Theta Pro Wide-Angle Lens. We strive to keep a comprehensive stock to meet your needs promptly.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi AI Theta Pro Wide-Angle Lens, contact our customer support team. We are committed to providing expert advice and personalized service.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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