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NEO Digital

Topaz Systems T-LBK462

Topaz Systems T-LBK462

Regular price Dhs. 1,406.00 AED
Regular price Dhs. 1,450.00 AED Sale price Dhs. 1,406.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Topaz Systems T-LBK462 is a state-of-the-art electronic signature pad that combines advanced security features, user-friendly design, and durable construction to facilitate efficient and secure digital signatures. It's perfect for environments that require reliable verification processes, such as legal, financial, and governmental sectors.

Key Features

  • Enhanced Display: Comes with a high-resolution backlit LCD that displays “electronic ink” as the pen moves, making signing natural and easy.
  • Superior Security: Incorporates encryption within the pad to ensure that every signature is securely transmitted and stored.
  • Built for Durability: Designed to endure high-volume use in busy environments without compromising performance.
  • Easy Integration: Compatible with numerous software applications and operating systems for a seamless integration into any workflow.
  • Customization Capabilities: Offers various options for tailoring device settings to specific business needs, including text, graphics, and branding.

Product Quality and Performance

Known for its reliability, the T-LBK462 is crafted to withstand rigorous daily use while providing consistent and accurate signature capture. Its robust build ensures it can handle the demands of a busy workplace, and its precision technology guarantees that every signature is captured flawlessly.

Specifications

  • Dimensions: 6.3" x 4.4" x 0.8"
  • Display Type: LCD with backlight for clear visibility
  • Active Signing Area: 4.5" diagonal
  • Security Features: Advanced RSA encryption to protect data integrity
  • Compatibility: Supports Windows, macOS, and Linux
  • Connectivity: USB interface ensures easy setup and connection

Purpose of Use

The T-LBK462 is ideal for businesses that need to secure and streamline their documentation workflows. It's particularly effective in sectors where signatures must be verified and protected, such as healthcare, insurance, and real estate.

How to Use

To effectively utilize the Topaz Systems T-LBK462:

  1. Installation: Connect the device via USB and install the necessary drivers and software.
  2. Configuration: Customize settings through the provided software to match your specific operational requirements.
  3. Operation: Utilize the signature pad for secure, verifiable signatures in your daily transactions.
  4. Maintenance: Regularly clean and maintain the device to ensure longevity and consistent performance.

Supported OS/Application/Industries

The T-LBK462 is designed to be flexible and adaptable, supporting a wide range of operating systems. It's an invaluable tool for industries requiring documented proof of transactions or identity verification, such as legal services, banking, and government agencies.

Benefits & Compatibility

  • Security and Compliance: Meets rigorous security standards to ensure all signatures are captured and stored securely.
  • Enhanced Operational Efficiency: Streamlines the signature process, reducing time and increasing transaction speed.
  • Reduced Costs: Minimizes the need for paper, lowering operational expenses and environmental impact.

Warranty and FAQs

The T-LBK462 comes with a one-year warranty that covers defects and support. The FAQ section on NEO Digital provides essential information to help resolve common issues quickly and effectively.

Delivery Services (UAE)

NEO Digital offers robust and reliable delivery services across the UAE, ensuring that your Topaz Systems T-LBK462 arrives safely and on schedule.

After Sales Support

Our dedicated after-sales support team is always ready to assist with any setup or usage questions, ensuring you get the most out of your signature pad and maintain high productivity levels.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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