NEO Digital
UniFi Standard 24
UniFi Standard 24
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your network with the UniFi Standard 24 Switch. Offering 24 Ethernet ports for efficient connectivity and management. Ideal for SMBs. Available now at NEOTECH.
Overview
The UniFi Standard 24 Switch is engineered for businesses that require reliable and straightforward network management without complex configurations. With 24 Ethernet ports, this switch is perfect for small to medium-sized businesses needing to connect multiple devices efficiently.
Product Description
This switch provides 24 Gigabit Ethernet ports, facilitating high-speed connections for devices such as computers, printers, and servers. It's an excellent solution for organizations looking to expand their network capabilities with minimal disruption and maximum reliability.
Key Features
- 24 Gigabit Ethernet Ports: Provides ample connectivity for network devices, ensuring high-speed access across the board.
- Easy Management: Managed via the UniFi Network Controller, which offers an intuitive interface for monitoring and adjusting network performance.
- Rack-Mountable Design: Fits standard server racks, making it easy to integrate into your existing network infrastructure.
- Energy Efficient: Designed to optimize power usage without compromising performance, helping to reduce operational costs.
- Durable Construction: Built to last with high-quality materials that can withstand the rigors of an active business environment.
Product Quality and Performance
The UniFi Standard 24 Switch is constructed with enterprise-grade materials, ensuring durability and long-term reliability. It's designed to handle the continuous operational demands of a busy network environment, providing uninterrupted service and stable performance.
Specifications
- Ports: 24x Gigabit Ethernet ports
- Form Factor: Rack-mountable, 1U height
- Power Supply: Single integrated power source
- Cooling: Efficient cooling with built-in fans to maintain optimal operating temperature
- Management: Fully manageable via the UniFi Network Controller software
Purpose of Use
Ideal for small to medium-sized businesses, educational institutions, or branch offices needing a robust network solution to support daily operations and connectivity demands.
How to Use
To set up the UniFi Standard 24 Switch, mount it in a suitable rack, connect network devices to the Ethernet ports, and manage configurations through the UniFi Network Controller. This centralized approach simplifies network setup and ongoing management, making it accessible for non-technical users.
Supported Industries
This switch is well-suited for industries such as education, retail, hospitality, and professional services where reliable network connectivity is critical for operations and customer satisfaction.
Benefits & Compatibility
The UniFi Standard 24 Switch simplifies network expansion and management, providing a reliable foundation for your business's connectivity needs. It is compatible with all standard networked devices and integrates seamlessly into existing UniFi environments or as a standalone network solution.
Warranty and FAQs
Comes with a standard manufacturer’s warranty covering defects and malfunctions. A comprehensive FAQ section and dedicated technical support are available to assist with setup and troubleshooting.
Packaging/Weight/Dimension
The switch is packaged to ensure protection during shipping, with clear specifications provided on weight and dimensions to facilitate installation and handling.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi Standard 24 Switch from NEOTECH and enjoy our reliable delivery service, ensuring your network upgrade is hassle-free and efficient.
Best Price Guarantee
NEOTECH offers the UniFi Standard 24 Switch at competitive prices, ensuring you get the best value for your investment in network infrastructure.
After Sales Support
Our experienced support team is available to assist with any installation or operational challenges, ensuring your network functions optimally from the start.
Request for Customer Reviews and Testimonials
We encourage customers to share their experiences with the UniFi Standard 24 Switch to help us continue to improve our products and support other users.
Stock Availability
Please contact us directly to check the current stock levels of the UniFi Standard 24 Switch. We strive to maintain accurate stock levels for prompt delivery.
Get in Touch
For more information or assistance with your UniFi Standard 24 purchase, contact our expert support team. We are here to provide personalized assistance to meet your specific networking needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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