NEOTECH
Anviz EP30
Anviz EP30
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your access control system with the Anviz EP30, an advanced RFID terminal that offers reliable security and easy management. Perfect for any business seeking efficient entry solutions. Available now at NEOTECH.
Overview
The Anviz EP30 is a highly efficient RFID access control terminal designed to simplify entry management and enhance security in commercial settings. Ideal for businesses of all sizes, this device leverages RFID technology to provide quick and secure access control solutions.
Product Description
The Anviz EP30 offers a compact and versatile solution for managing access through RFID technology. It supports multiple RFID formats and can store up to 3,000 card users, making it suitable for mid to large-sized enterprises. The device features a simple interface and robust construction, ensuring durability and ease of use. With the capability to integrate with other security systems and software, the EP30 is a comprehensive access solution.
Key Features
- RFID Technology: Supports a range of RFID formats for flexible access control.
- High Capacity: Stores up to 3,000 card records and 50,000 access events.
- Robust Integration: Easily integrates with existing security infrastructure.
- Simple Operation: Quick and easy user registration for efficient management.
- Durable Design: Built to withstand daily use in high traffic areas.
Product Quality and Performance
The Anviz EP30 is engineered for reliability and durability. It is constructed with high-quality materials designed to withstand the physical demands of busy environments, ensuring long-term reliability and consistent performance.
Specifications
- User Capacity: Up to 3,000 cardholders.
- Log Capacity: Up to 50,000 events.
- Communication: TCP/IP for networked connectivity and USB for data transfer.
- Power Supply: 12V DC.
- Dimensions: Compact design for easy installation on any flat surface.
Purpose of Use
- Corporate Offices: Manage staff access to various departments securely and efficiently.
- Educational Institutions: Control access to faculty rooms and restricted areas.
- Healthcare Facilities: Secure sensitive areas like pharmacies and records rooms.
- Industrial Sites: Regulate access to operational zones for safety and security.
How to Use
- Installation: Mount the unit near entry points where access control is needed.
- Setup: Configure the system via the integrated software, registering all user RFID cards.
- Operation: Users tap their RFID card to gain entry, with all access attempts logged for review.
- Maintenance: Regularly update software and back up access logs to ensure operational integrity.
Supported Industries
The Anviz EP30 is ideal for industries requiring secure and efficient access control, such as corporate offices, educational institutions, healthcare facilities, and industrial sites.
Benefits & Compatibility
- Enhanced Security: Provides secure access control to prevent unauthorized entry.
- Operational Efficiency: Speeds up the entry process and reduces administrative workload.
- Scalability: Suitable for expanding business needs with high user and log capacity.
- Cost-Effective: Offers a robust security solution without significant investment in new technology.
Warranty and FAQs
Includes a standard manufacturer’s warranty that covers defects and malfunctions, supported by an extensive FAQ section on the NEOTECH website for support.
Packaging/Weight/Dimension
Includes the Anviz EP30 terminal, power adapter, mounting hardware, and user manual, ensuring everything necessary for installation is included.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Anviz EP30 from NEOTECH and enhance your facility’s security with advanced RFID access control technology.
Best Price Guarantee
NEOTECH offers the Anviz EP30 at competitive prices, ensuring you receive excellent value for your investment.
After Sales Support
Our dedicated support team is available to assist with any installation or operational queries, helping you to fully utilize the capabilities of your new access control system.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Anviz EP30 to help others make informed decisions and to aid in our continuous product improvement.
Stock Availability
Contact us directly to verify the availability of the Anviz EP30. We strive to maintain comprehensive stock levels to meet your immediate needs.
Get in Touch
For more detailed information or assistance with your purchase of the Anviz EP30, contact our customer support team. We are committed to providing personalized assistance tailored to your access control needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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