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NEOTECH

Topaz Systems T-LBK766

Topaz Systems T-LBK766

Regular price Dhs. 1,898.00 AED
Regular price Dhs. 1,950.00 AED Sale price Dhs. 1,898.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Topaz Systems T-LBK766 is a robust electronic signature pad designed to facilitate secure and efficient digital transactions across various industries. With its enhanced security features and user-friendly interface, this device is perfect for sectors such as financial services, government, and healthcare, where reliability and data integrity are paramount.

Key Features

  • High-Resolution Display: Features a large, high-quality LCD screen that clearly displays electronic documents and captures signatures with precision.
  • Enhanced Security: Equipped with advanced encryption technology to ensure the safety and integrity of every digital interaction.
  • Durability and Reliability: Built to endure high-volume usage in demanding environments, offering long-term reliability without performance degradation.
  • Easy Integration: Compatible with a wide range of operating systems and seamlessly integrates into existing digital workflows.
  • Customizable Interface: Provides options for customization to align with specific business requirements, including branding and user prompts.

Product Quality and Performance

The T-LBK766 is known for its exceptional build quality and performance, making it a preferred choice for organizations requiring a reliable method of electronic signature capture. It consistently delivers accurate and secure signatures, ensuring compliance with industry regulations and enhancing customer trust.

Specifications

  • Dimensions: 7.8" x 6.1" x 1.6"
  • Display Type: High-resolution LCD
  • Active Signing Area: 4.8 inches diagonally
  • Security Protocols: Uses RSA, AES, and other encryption technologies for data security
  • Compatibility: Supports Windows, macOS, and Linux
  • Connectivity: USB interface for easy and reliable connection

Purpose of Use

The T-LBK766 is designed for industries that require secure, verifiable signatures to complete digital transactions. It is particularly effective in settings such as banking, legal, and healthcare facilities, where ensuring the authenticity of digital records is crucial.

How to Use

To maximize the benefits of the Topaz Systems T-LBK766:

  1. Installation: Connect the signature pad to your system via USB, install the necessary drivers, and configure it using the provided software.
  2. Configuration: Customize the settings to meet your operational needs, including security enhancements and display options.
  3. Daily Operations: Use the pad for all transactions requiring a secure digital signature, taking advantage of its intuitive operation and reliable performance.
  4. Maintenance: Regularly clean and maintain the device to ensure continued optimal performance and longevity.

Supported OS/Application/Industries

This signature pad is highly adaptable and supports multiple operating systems, making it suitable for a wide range of applications. It's particularly valuable in environments where secure, accurate data handling is essential.

Benefits & Compatibility

  • Enhanced Security: Provides robust protection for sensitive information, ensuring compliance with strict regulatory standards.
  • Operational Efficiency: Streamlines the signature capture process, significantly reducing transaction times and improving user experience.
  • Cost-Effective: Reduces the need for paper, lowering operational costs and supporting sustainability initiatives.

Warranty and FAQs

The T-LBK766 comes with a comprehensive one-year warranty that covers technical support and device malfunctions. NEO Digital's FAQ section offers quick solutions to common setup and operational questions, facilitating smoother device management.

Delivery Services (UAE)

NEO Digital provides prompt and secure delivery services across the UAE, ensuring that your Topaz Systems T-LBK766 arrives on time and in perfect condition.

After Sales Support

Our dedicated after-sales support team is available to assist with any queries or concerns, ensuring you can fully leverage the capabilities of your new signature pad.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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