NEOTECH
Fargo DTC-1250E ID Card Printer
Fargo DTC-1250E ID Card Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Fargo DTC1250e ID Card Printer is designed for organizations that require a reliable, fast, and efficient way to produce high-quality ID cards. This compact printer is one of the fastest in its class, making it suitable for a variety of applications including corporate IDs, student cards, membership cards, and loyalty cards.
Key Features
- Fast Printing: Capable of printing full-color ID cards in 16 seconds per card and monochrome cards in just 6 seconds.
- Edge-to-Edge Printing: Delivers clean, full-color card prints with edge-to-edge coverage, enhancing the professionalism of the printed cards.
- Built-in Security: Features password-protected printer operation and AES-256 data encryption for secure printing processes.
Product Quality and Performance
The DTC1250e is built for reliability and consistent performance:
- High-Quality Output: Offers a resolution of 300 dpi for sharp, detailed images and text.
- Eco-Friendly Design: Includes an Eco-friendly erase and rewrite feature that is ideal for temporary ID cards, reducing the total cost of ownership and environmental impact.
Specifications
- Dimensions: 8.8 x 13.7 x 7.9 inches
- Weight: Approximately 10 pounds
- Connectivity: Comes with USB and optional Ethernet connectivity for easy integration into various IT environments.
- Print Capacity: Equipped with an input hopper that holds 100 cards and an output hopper that holds 30 cards.
Purpose of Use
This printer is particularly effective for:
- Small to Medium-sized Businesses: Ideal for creating employee badges with magnetic stripes or embedded electronics for access control and other applications.
- Educational Institutions: Efficiently produces student and faculty IDs that can include features like photo identification, barcode printing, and smart card encoding.
- Healthcare Facilities: Creates secure and durable patient and staff ID cards, enhancing security and privacy protection.
How to Use
To effectively use the Fargo DTC1250e:
- Set up the printer by connecting it to your computer via USB or to your network via Ethernet.
- Install the necessary software drivers and card design software.
- Load the card stock and printer ribbons.
- Design your ID cards using the software, selecting the appropriate print options for your needs.
- Print your cards, ensuring each batch is correctly aligned and formatted.
Supported OS/Application/Industries
The DTC1250e supports Windows, macOS, and Linux, making it adaptable for integration into most organizational environments requiring ID card production.
Benefits & Compatibility
- Compact Footprint: Its small size makes it suitable for desktop use where space may be limited.
- Versatility in Card Production: Can handle a wide range of card types, including PVC, PET, and rewriteable cards.
Warranty and FAQs
Fargo provides a comprehensive warranty for the DTC1250e, with extended service options available. For more detailed support information and FAQs, please visit the NEO Digital product services page.
Delivery Services (UAE)
NEO Digital provides efficient and reliable delivery services across the UAE, ensuring that your ID card printer arrives quickly and is ready for setup.
After Sales Support
NEO Digital is committed to providing excellent after-sales support, helping you maximize the capabilities of your Fargo DTC1250e and ensuring it continues to meet your printing needs effectively.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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