NEO Digital
TYSSO PPD-1008
TYSSO PPD-1008
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost transaction transparency and enhance customer service with the TYSSO PPD-1008 customer pole display. Ideal for retail settings, discover how it can improve your customer interactions at NEOTECH!
Overview:
The TYSSO PPD-1008 is a customer pole display designed to enhance customer interactions at the point of sale. This device provides clear and visible transaction details to customers, fostering transparency and improving service satisfaction in retail environments.
Product Description:
Equipped with a bright and easy-to-read display, the PPD-1008 ensures that customers can see prices, totals, and other transaction details clearly during checkout. Its adjustable height and viewing angle make it versatile for different counter setups, enhancing its usability across various retail settings.
Key Features:
- Bright VFD Display: Offers high visibility with its vacuum fluorescent display, which shows clear, bright characters that are easy for customers to read from a distance.
- Two-Line Display: Capable of showing up to 20 characters per line, allowing for effective communication of price, total, and other key transaction information.
- Adjustable Design: Features a telescopic pole that can be adjusted for height and angle, ensuring optimal visibility for all customers.
- Easy Integration: Compatible with most POS systems, facilitating a seamless connection via USB or serial port.
- Durable Construction: Built to withstand the daily rigors of busy retail environments, ensuring long-lasting reliability.
Product Quality and Performance:
The PPD-1008 is constructed with durability in mind, designed to operate reliably within the high-demand context of retail sales. Its robust build minimizes maintenance needs and maximizes uptime, making it a valuable addition to any checkout station.
Specifications:
- Display Type: Vacuum Fluorescent Display (VFD)
- Characters Per Line: 20 characters per line, 2 lines
- Brightness: High brightness suitable for various lighting conditions
- Connection Types: USB and RS-232 serial port options
- Dimensions: Compact design with an adjustable height and swivel head
Purpose of Use:
Ideal for retail stores, supermarkets, pharmacies, and any other merchant locations where enhancing the customer checkout experience is crucial.
How to Use:
- Connect the PPD-1008 to your POS system using the appropriate cable (USB or serial).
- Install any necessary drivers or configure the settings to ensure compatibility with your POS software.
- Adjust the pole display's height and angle according to your counter's setup and customer sight lines.
- Use the display to show transaction details during checkout, improving transparency and customer trust.
Supported Industries:
This pole display is particularly useful in retail sectors that prioritize customer service and transparency, such as specialty stores, grocery markets, and service centers.
Benefits & Compatibility:
- Enhanced Customer Trust: By displaying transaction details clearly, it helps in reducing errors and increasing customer confidence during checkout.
- Improved Service Efficiency: Speeds up the checkout process by keeping customers informed and engaged, leading to higher customer satisfaction and faster service delivery.
- Flexible Installation: Its adjustable and compact design allows it to fit into a variety of retail environments without requiring significant space.
Warranty and FAQs:
The TYSSO PPD-1008 comes with a standard manufacturer’s warranty, covering defects and functionality issues. NEOTECH offers a detailed FAQ and support documentation to help users maximize the benefits of their pole display.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to prevent damage during shipping.
- Weight: Lightweight design for easy handling and adjustments.
- Dimensions: Space-efficient footprint, suitable for cramped sales counters.
Shop Today & Receive Your Delivery Across the UAE:
Order the TYSSO PPD-1008 from NEOTECH and take advantage of our prompt delivery services across the UAE. Upgrade your customer interaction capabilities at the point of sale!
Best Price Guarantee:
NEOTECH provides the TYSSO PPD-1008 at competitive pricing, ensuring you get outstanding value for your investment.
After Sales Support:
Our commitment includes extensive after-sales support to resolve any technical issues or inquiries, helping you maintain continuous operation and customer satisfaction.
Request for Customer Reviews and Testimonials:
We encourage users of the TYSSO PPD-1008 to share their experiences to help us continually improve our offerings and support services.
Stock Availability:
Please check with NEOTECH regarding the availability of the TYSSO PPD-1008 before placing your order to ensure quick delivery.
Get in Touch:
For more detailed information about the TYSSO PPD-1008 or other inquiries, contact our expert team. We are dedicated to providing comprehensive support and ensuring your purchasing process is smooth and satisfactory.
Disclaimer:
All information regarding the TYSSO PPD-1008 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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