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Phomemo Q302 Wireless Portable Thermal Printer

Phomemo Q302 Wireless Portable Thermal Printer

Regular price Dhs. 1,101.00 AED
Regular price Dhs. 1,151.00 AED Sale price Dhs. 1,101.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Phomemo Q302 Wireless Portable Thermal Printer – Mobility Meets Efficiency"


Experience ultimate mobility and efficiency with the Phomemo Q302 Wireless Portable Thermal Printer, a compact device designed for on-the-go professionals. Whether you're working in the field, attending trade shows, or managing events, the Q302 offers the convenience of printing from any location. Its lightweight design and wireless capabilities make it an essential tool for anyone needing to print documents, labels, or receipts outside a traditional office setting.

Product Description:

The Phomemo Q302 is a versatile wireless thermal printer that excels in delivering high-quality prints wherever you are. With its Bluetooth connectivity, you can easily print from smartphones, tablets, or laptops without the need for cables. The thermal printing technology ensures crisp and clear outputs without the fuss of ink or toner, making it both economical and environmentally friendly.

Key Features:

  • Wireless Connectivity: Bluetooth technology allows for easy connection to various devices.
  • Portable Design: Lightweight and battery-powered for printing anywhere.
  • Ink-Free Technology: Utilizes thermal printing to eliminate the need for costly ink cartridges.
  • High Print Quality: Produces sharp text and images with a 203 DPI resolution.
  • Long Battery Life: Supports extended use on a single charge, ideal for busy professionals on the move.

Product Quality and Performance:

Built to last, the Phomemo Q302 is crafted from durable materials that withstand the challenges of mobile use. It offers reliable performance in various environments, from outdoor sites to busy trade floors, ensuring that you can print important documents without interruption.


  • Connectivity: Bluetooth
  • Resolution: 203 DPI
  • Battery Life: Up to 8 hours of continuous printing
  • Dimensions: 4"x3"x2" inches
  • Weight: 0.5 lbs

Purpose of Use:

This printer is ideal for business professionals, field workers, and anyone who needs to print on demand while away from a standard office. It’s particularly useful for printing receipts, tickets, and quick labels, enhancing productivity in dynamic and mobile settings.

How to Use:

To get started, charge the printer, connect it to your device via Bluetooth, select the document or image in the Phomemo app, and press print. The device is straightforward to operate, with minimal maintenance required.

Supported OS/Application/Industries:

The Q302 is compatible with iOS and Android devices, making it suitable for a wide range of applications across various industries, including retail, logistics, hospitality, and event management.

Benefits & Compatibility:

The Q302 enhances operational flexibility by allowing users to print directly from their mobile devices. Its compact size and robust design are perfect for professionals who require a portable printing solution that keeps up with their mobile lifestyle.

Warranty and FAQs:

Phomemo provides a one-year warranty on the Q302, along with comprehensive online support and troubleshooting guides available on NEO Digital’s website.

Delivery Services (UAE):

NEO Digital offers fast and reliable delivery services for the Phomemo Q302 across the UAE, ensuring that customers receive their portable printers promptly and in excellent condition.

After Sales Support:

Our dedicated support team is available to assist with any questions or issues regarding the Q302, ensuring that you can maximize the use of your portable printer with confidence.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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