NEO Digital
TYSSO PPD-1110
TYSSO PPD-1110
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance customer satisfaction with clear, visible transaction details using the TYSSO PPD-1110 customer pole display. Perfect for any retail setting, explore more at NEOTECH!
Overview:
The TYSSO PPD-1110 is a customer pole display designed to enhance the checkout experience by providing clear and visible transaction details to customers. This display is essential for businesses looking to improve service transparency and efficiency in fast-paced retail environments.
Product Description:
The PPD-1110 features a bright and easy-to-read display that helps reduce customer queries regarding prices and transactions, thereby speeding up the checkout process. With its adjustable height and swivel head, this pole display can be easily viewed from different angles, accommodating various store layouts and counter setups.
Key Features:
- Bright LED Display: High-visibility green fluorescent display showing up to 20 characters per line across two lines.
- Adjustable Design: Flexible height and head rotation to maximize visibility and customer interaction.
- Character Support: Capable of displaying a variety of character sets including special and international characters.
- Interface Options: Available with USB or serial interfaces for easy integration with existing systems.
- Durable Build: Constructed to withstand the demands of retail environments with minimal maintenance.
Product Quality and Performance:
The TYSSO PPD-1110 is built to last, featuring a durable casing and reliable electronic components that can endure regular use in busy retail settings. Its consistent performance and low upkeep make it a valuable tool for enhancing customer trust and satisfaction.
Specifications:
- Display Type: Vacuum Fluorescent Display (VFD)
- Characters Per Line: 20 characters on each of the two lines
- Interface: USB and RS-232C serial connectivity options
- Brightness: High-brightness display for clear visibility in various lighting conditions
- Power Supply: External power adapter for reliable and continuous operation
Purpose of Use:
Ideal for retail stores, supermarkets, pharmacies, and any other customer-facing businesses that benefit from transparent and efficient transaction processing.
How to Use:
- Install the pole display by connecting it to the POS terminal via the chosen interface.
- Adjust the height and angle to ensure optimal visibility for customers.
- Configure the display settings through your POS system to ensure accurate information is shown.
- Utilize the display during transactions to show prices, totals, and other relevant customer information.
Supported Industries:
This pole display is particularly useful for the retail, hospitality, and service industries where quick and clear communication of transaction details is crucial.
Benefits & Compatibility:
- Enhanced Customer Experience: Reduces checkout time and improves accuracy in communication, leading to increased customer satisfaction.
- Versatility: Supports multiple character sets, making it suitable for diverse geographic regions and business types.
- Ease of Integration: Compatible with most POS systems, allowing for straightforward setup and operation.
Warranty and FAQs:
Comes with a standard warranty that ensures coverage for any manufacturing defects or operational issues. NEOTECH offers comprehensive FAQs and technical support to help maximize the use of your display.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to protect the device during transport.
- Weight: Lightweight design for easy handling and installation.
- Dimensions: Compact footprint to fit easily in any checkout area without occupying excessive space.
Shop Today & Receive Your Delivery Across the UAE:
Order the TYSSO PPD-1110 from NEOTECH and enjoy quick, reliable delivery. Enhance your point-of-sale system with this efficient and customer-friendly pole display!
Best Price Guarantee:
NEOTECH offers the TYSSO PPD-1110 at competitive prices, ensuring you get the best deal for enhancing your customer interactions.
After Sales Support:
Our commitment to customer satisfaction includes providing extensive after-sales support to resolve any issues and ensure your equipment continues to perform well.
Request for Customer Reviews and Testimonials:
We encourage users of the TYSSO PPD-1110 to share their experiences to help us improve our products and customer service. Your feedback is invaluable to our ongoing development efforts.
Stock Availability:
Please check with NEOTECH regarding the availability of the TYSSO PPD-1110 before placing your order to ensure quick delivery.
Get in Touch:
For more detailed information about the TYSSO PPD-1110 or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring your purchasing process is smooth and satisfactory.
Disclaimer:
All information regarding the TYSSO PPD-1110 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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