NEOTECH
Fargo ID Card Printer -1250E
Fargo ID Card Printer -1250E
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Introduction
Boost your ID card production with the Fargo DTC1250e ID Card Printer, now available at NEO Digital. Ideal for small to medium-sized businesses, this printer is renowned for its speed, reliability, and ease of use, making it a top choice for those seeking efficient and professional card printing solutions.
Key Features
- Fast Printing: Delivers fast, high-quality printing, making it one of the quickest printers in its class.
- Compact Design: Small footprint allows for easy integration into any office or commercial environment.
- Eco-Friendly: Built-in energy-saving technology and eco-friendly print ribbons minimize environmental impact.
- User-Friendly Interface: Intuitive setup and operation, with a simple, user-friendly interface for hassle-free printing.
Product Quality and Performance
The Fargo DTC1250e is designed to meet the needs of organizations requiring a dependable and efficient card printing solution.
- High Efficiency: Capable of printing full-color cards within 16 seconds and monochrome cards in 6 seconds.
- Versatility: Offers both single-sided and dual-sided printing capabilities, with optional magnetic stripe, smart card, and proximity card encoding.
- Customer Reviews: Highly rated for its reliability, ease of maintenance, and excellent print quality.
Specifications
- Printing Method: Dye sublimation / resin thermal transfer for vibrant and crisp images.
- Resolution: 300 dpi, ensuring sharp text and detailed images for all types of ID cards.
- Connectivity: Standard USB connection, with optional Ethernet connectivity for network use.
- Dimensions: Compact dimensions make it suitable for tight workspaces without sacrificing functionality.
Purpose of Use
The DTC1250e is perfect for creating employee badges, student IDs, event passes, and membership cards, particularly in settings where space and budget are considerations but quality cannot be compromised.
How to Use
To effectively use the Fargo DTC1250e:
- Install the printer driver and any necessary software on your computer.
- Connect the printer via USB or Ethernet (if available) to your computer or network.
- Load the card stock and ribbon into the printer.
- Design your cards using the provided software, then set the print job to start printing your IDs.
Supported OS/Applications/Industries
This printer supports Windows and macOS, making it adaptable for various applications including retail, education, healthcare, and corporate environments.
Benefits & Compatibility
- Quick Production: Ideal for organizations that need to produce ID cards quickly on-demand.
- Low Operating Costs: Efficient print ribbons and energy-saving features keep operating costs down.
- Easy Integration: Compatible with many existing systems, ensuring smooth implementation into your workflow.
Warranty and FAQs
Includes a comprehensive warranty and robust support from Fargo. Visit the NEO Digital support page for FAQs and technical support details.
Delivery Services (UAE)
NEO Digital offers fast and secure delivery throughout the UAE, ensuring that you can start producing high-quality ID cards as soon as possible.
After Sales Support
Our dedicated team provides extensive after-sales support, helping you with any questions or issues to ensure optimal use of your Fargo DTC1250e.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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