NEOTECH
Fargo DTC C50 Single Side ID Card Printer 51981
Fargo DTC C50 Single Side ID Card Printer 51981
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Fargo DTC C50 Single Side ID Card Printer (model 51981) is designed for simplicity and reliability, making it ideal for small to medium-sized businesses and educational institutions that need to print professional-quality ID cards with minimal setup and maintenance. This compact printer is easy to use and offers consistent results with every print.
Key Features
- Direct-to-Card Printing: Utilizes dye-sublimation technology for crisp and vibrant print quality directly on durable PVC cards.
- User-Friendly Operation: Features a straightforward setup process and an intuitive user interface, allowing for easy operation right out of the box.
- Built-in Swift ID® Application: Includes embedded badging software, enabling users to create ID badges without additional software installation.
- Eco-Friendly Consumables: Comes with a refillable supply cartridge system that reduces waste and operating costs.
Product Quality and Performance
- Compact Design: Fits perfectly in any office environment, requiring minimal desk space.
- Reliable Performance: Engineered for continuous operation with minimal maintenance, ensuring longevity and consistent performance.
Specifications
- Print Method: Direct-to-card dye-sublimation/resin thermal transfer.
- Print Speed: Prints full-color cards within 24 seconds per card.
- Resolution: 300 dpi, providing sharp and detailed images and text.
- Interfaces: USB 2.0 for a simple and reliable connection.
- Card Capacity: Input hopper holds 50 cards for efficient batch printing.
Purpose of Use
Ideal for small businesses, schools, gyms, and other organizations that require a cost-effective solution for creating photo IDs, membership cards, or badges on demand.
How to Use
- Setup: Unbox the printer, connect it to a computer via USB, install the necessary drivers, and load the card stock and ribbon.
- Operation: Use the built-in Swift ID® software or other compatible card design software to create and print ID cards directly from your computer.
Supported OS/Application/Industries
- System Compatibility: Compatible with Windows operating systems, making it easy to integrate with most PCs.
- Industry Suitability: Especially useful in environments where personalized ID cards or membership cards are needed quickly and frequently.
Benefits & Compatibility
- Cost-Efficiency: The printer’s economical operation and the inclusion of a refillable supply system make it a smart choice for cost-conscious businesses.
- Ease of Maintenance: Designed with user convenience in mind, requiring minimal maintenance and offering easy troubleshooting.
Warranty and FAQs
- Warranty: Comes with a manufacturer's warranty that covers significant components, ensuring peace of mind for technical support and service.
- FAQs: NEO Digital’s website features an extensive FAQ section to assist with common questions, setup guidance, and troubleshooting tips.
Delivery Services (UAE)
- Prompt and Secure Delivery: NEO Digital ensures that the Fargo DTC C50 Printer is delivered efficiently and safely across the UAE, facilitating immediate use upon arrival.
After Sales Support
- Comprehensive Customer Support: Provides thorough after-sales service, including technical support and guidance on getting the most out of your printer.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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