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NEO Digital

Topaz Systems TD-LBK101

Topaz Systems TD-LBK101

Regular price Dhs. 1,381.00 AED
Regular price Dhs. 1,440.00 AED Sale price Dhs. 1,381.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024


The Topaz Systems TD-LBK101 is a dynamic electronic signature capture pad that offers businesses a robust solution for securing and streamlining digital transactions. With its advanced security features and user-friendly design, this device is particularly suitable for industries such as banking, government, and healthcare, where reliability and compliance are crucial.

Key Features

  • Large Touchscreen Display: Features a 10.1-inch high-resolution display, providing ample space for both signing and displaying full documents.
  • Enhanced Security Protocols: Equipped with sophisticated encryption technologies to safeguard sensitive information and ensure compliance with legal standards.
  • Durable Build: Constructed to endure rigorous use in high-traffic environments, ensuring longevity and consistent performance.
  • Flexible Integration: Compatible with multiple operating systems and seamlessly integrates into existing workflows, supporting a variety of business applications.
  • Customizable Features: Offers extensive options for customization, including branding and interactive elements, to enhance the user experience.

Product Quality and Performance

The TD-LBK101 is recognized for its excellent build quality and reliability, providing precise signature capture and high-resolution display clarity. It is designed to meet the high-performance demands of active business settings, delivering fast and secure processing of digital documents.


  • Dimensions: 11" x 7" x 0.9"
  • Display Type: 10.1-inch LCD touchscreen
  • Active Signing Area: 8.5 inches diagonally
  • Security Features: Advanced encryption for data protection
  • Compatibility: Fully supports Windows, macOS, and Linux
  • Connectivity: USB and optional Wi-Fi connectivity for flexible setup

Purpose of Use

The TD-LBK101 is designed for any business environment that requires a reliable and secure method of capturing electronic signatures. It is especially useful in legal, financial, and public sector settings where detailed document display and secure digital processes are necessary.

How to Use

To effectively use the Topaz Systems TD-LBK101:

  1. Installation: Connect the device to your computer via USB or Wi-Fi and install the required drivers and software.
  2. Configuration: Utilize the accompanying software to adjust settings for security, display, and functionality to suit your specific business needs.
  3. Daily Operations: Deploy the device in customer-facing or internal operations to capture signatures with ease, benefiting from its responsive and clear interface.
  4. Maintenance: Regularly clean the device and update software as needed to maintain optimal functionality and hygiene.

Supported OS/Application/Industries

This signature pad is highly adaptable and supports a wide range of operating systems, making it suitable for numerous applications where secure and verified signatures are necessary. Its large screen and robust security features make it ideal for detailed contract reviews, medical consent forms, and government documents.

Benefits & Compatibility

  • Increased Security: Ensures that all digital transactions are protected with state-of-the-art security, reducing the risk of fraud.
  • Enhanced Productivity: Accelerates the document handling process, reducing wait times and increasing customer satisfaction.
  • Versatility: Serves a variety of industries effectively with its customizable features and broad compatibility.

Warranty and FAQs

The TD-LBK101 includes a one-year warranty that covers technical support and device malfunctions. NEO Digital's FAQ section provides accessible solutions to common issues, aiding users in maximizing the device's potential.

Delivery Services (UAE)

NEO Digital provides prompt and secure delivery services across the UAE, ensuring that your Topaz Systems TD-LBK101 arrives quickly and in excellent condition.

After Sales Support

Our dedicated after-sales support team is always ready to assist with any setup or operational questions, ensuring you can fully leverage the capabilities of your new signature pad.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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