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NEOTECH

KDS 21.5 Inch Kitchen Display Touch Screen for Dining

KDS 21.5 Inch Kitchen Display Touch Screen for Dining

Regular price Dhs. 2,850.00 AED
Regular price Dhs. 3,200.00 AED Sale price Dhs. 2,850.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Upgrade your kitchen with the KDS 21.5 inch touch screen display. Manage orders efficiently with full HD, dual system, 178° view, and customizable installation options.

Overview:

The KDS 21.5 inch Kitchen Display Touch Screen is designed to streamline your kitchen dining operations, offering a professional-grade LCD display with full HD resolution for clear and crisp visuals. Its advanced touch screen technology, dual system compatibility, and 178° wide viewing angle make it ideal for fast-paced environments like restaurants, hotels, and retail. The display is customizable to fit your kitchen’s needs, supporting multiple installation options for flexible placement. Whether it’s for displaying menus or managing orders, this kitchen display enhances productivity and customer satisfaction with its reliable performance.


Key Features:

  • 21.5” Full HD Display: Clear and vibrant visuals with 1920 x 1080 resolution for an enhanced dining experience.
  • 178° Viewing Angle: Wide-angle display ensures visibility from any corner of the kitchen.
  • Touch Screen Technology: Interactive display for easy order management and menu control.
  • Dual System Support: Compatible with Windows 10 or 11 Pro for seamless performance.
  • Customizable Sizes: Available in 21.5", 32", 43", 49", 55", and larger, with flexible landscape or vertical installation.
  • Durable Design: Metal case and toughened glass ensure durability for long-term use in commercial settings.
  • Plug and Play: Easy-to-use system; upload content via USB for automatic playback.
  • High Brightness: 450cd/m² brightness for clear visibility, even in bright kitchen environments.

Product Quality and Performance:

The KDS 21.5" Touch Screen Kitchen Display boasts exceptional performance tailored for 24/7 commercial use. With a contrast ratio of 1200:1 and full HD resolution, this display is perfect for high-demand environments. Its sturdy build with a metal case and toughened glass makes it durable and reliable, ensuring long-lasting performance in restaurants, hotels, and retail stores. Customers have praised its ease of use, functionality, and sleek design, making it a top choice for modern kitchen management systems.


Specifications:

  • Resolution: 1920 x 1080 Full HD
  • Brightness: 450cd/m²
  • Viewing Angle: 178°/178°
  • Input Voltage: AC100-240V, 50/60Hz
  • OS Compatibility: Windows 10/11 Pro
  • Contrast Ratio: 1200:1
  • Installation Options: Landscape or Vertical
  • Available Sizes: 21.5", 32", 43", 49", 55", 65"
  • Material: Metal Case + Toughened Glass
  • Packaging: Kraft carton and wooden case

Purpose of Use:

This versatile display is perfect for fast food restaurants, hotels, retail stores, and even airports. Its primary purpose is to serve as a kitchen display system for efficient dining management. It can also function as a digital menu board, wayfinding system, or self-service display, enhancing customer experience and improving kitchen efficiency.


How to Use:

To set up the KDS 21.5" Touch Screen, simply mount it in either landscape or vertical orientation based on your kitchen’s layout. The plug-and-play feature allows you to upload menu content or promotional materials via USB for automatic display. Use the touch screen functionality to manage orders and keep track of service efficiently.


Supported Industries:

  • Restaurants & Hotels
  • Retail Stores & Shopping Malls
  • Airports & Subways
  • Exhibition Halls
  • Education & Medical Facilities

Benefits & Compatibility:

This kitchen display is compatible with Windows 10 and 11 Pro, making it highly adaptable to various software applications. Its sleek design, combined with powerful performance, makes it perfect for enhancing user experience in commercial settings. The display’s energy-efficient operation also ensures low power consumption, helping to reduce operating costs.


Warranty and FAQs:

The KDS 21.5" Kitchen Display comes with a one-year warranty that covers all manufacturing defects. In case of any issues, our team offers full after-sales support, and if remote troubleshooting doesn't resolve the problem, we initiate the RMA process for swift replacement. For common inquiries about installation and usage, please visit our FAQs section on the NEOTECH website.


Packaging/Weight/Dimension:

The product is packaged in a sturdy Kraft carton with wooden case protection for safe delivery. Detailed dimensions and weight for each size option are available upon request, ensuring that your shipment arrives securely.


Shop Today & Receive Your Delivery Across the UAE!

Order your KDS 21.5" Kitchen Display today and enjoy fast, reliable delivery across the UAE, including major cities and emirates. With our efficient delivery services, you can upgrade your kitchen or dining management system in no time.


Best Price Guarantee:

At NEOTECH, we guarantee the best price for the KDS 21.5" Touch Screen Kitchen Display. If you find a better price, we’ll match it. Shop with confidence knowing you’re getting the best deal in the UAE.


After-Sales Support:

We provide comprehensive after-sales support, ensuring your kitchen display operates flawlessly. Contact our support team for any installation help or troubleshooting.


Request for Customer Reviews:

We’d love to hear from you! Share your experience with the KDS 21.5" Kitchen Display and help other customers make informed choices.


Stock Availability:

Please check stock availability for your preferred screen size before placing an order. We aim to fulfill most orders within 10-15 working days.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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