NEOTECH
Bixolon SRP-350III: High-Speed Thermal Receipt Printer
Bixolon SRP-350III: High-Speed Thermal Receipt Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Bixolon SRP-350III offers 250mm/sec speed, multiple connectivity, and eco-friendly design. Perfect for retail, hospitality, and ticketing needs!
Overview
The Bixolon SRP-350III is a leading-edge thermal receipt printer built for businesses that demand speed, reliability, and ease of use. Designed for retail, hospitality, and ticketing industries, this printer offers high-speed printing of up to 250 mm/sec with crisp resolution at 203 dpi. Its compact design fits easily on countertops or wall mounts, making it ideal for tight spaces. Equipped with multiple connectivity options such as USB, Ethernet, Serial, and Parallel, it integrates effortlessly with most POS systems. Its eco-friendly operation minimizes power usage and paper waste, making it a sustainable and cost-effective choice for modern businesses.
Product Description
The Bixolon SRP-350III is a high-performance 3-inch thermal receipt printer offering versatile connectivity and adjustable paper guide options for 2-inch or 3-inch media widths. Its anti-jam guide ensures uninterrupted printing during high-volume periods. With support for USB (standard) and Ethernet, Serial, and Parallel (optional) interfaces, this printer is compatible with most POS and payment systems.
The Bixolon SRP-350III supports a wide range of applications, including receipt printing, ticketing, and invoicing. Its energy-efficient design not only reduces operational costs but also supports environmentally friendly business practices.
Key Features
- High-Speed Printing: Prints at up to 250 mm/sec for quick transactions.
- Superior Resolution: Produces crisp, clear receipts at 203 dpi resolution.
- Versatile Media Options: Compatible with 80mm and 58mm paper rolls.
- Connectivity: Multiple options including USB, Ethernet, Serial, and Parallel.
- Eco-Friendly Design: Reduces energy consumption and paper waste.
- Compact Build: Space-saving design for countertop or wall-mounted use.
- Anti-Jam Guide: Prevents paper jams for seamless operation.
- Durable Construction: Engineered for high-volume environments.
Product Quality and Performance
The Bixolon SRP-350III is engineered for optimal performance, offering a combination of speed, durability, and reliability. Its direct thermal printing technology ensures high-quality output with minimal maintenance. Customers consistently praise its longevity and consistent performance, making it a trusted choice in high-demand settings.
The eco-friendly design not only reduces operational costs but also aligns with sustainability goals, making it a smart investment for businesses prioritizing green practices.
Specifications
- Printing Technology: Direct thermal line printing.
- Printing Speed: Up to 250 mm/second.
- Resolution: 203 dpi.
-
Paper Options:
- Width: 80mm and 58mm.
- Diameter: Up to 83mm.
-
Connectivity Options:
- Standard: USB.
- Optional: Ethernet, Serial, Parallel.
- Energy Efficiency: Low power consumption.
-
Features:
- Anti-jam technology.
- Adjustable paper guide.
- Dimensions: Compact for easy placement.
- Compatibility: Works with multiple OS platforms and POS applications.
Purpose of Use
The Bixolon SRP-350III is ideal for businesses that need fast, reliable, and efficient receipt printing. Its applications include:
- Retail: Speed up checkouts and enhance customer experience.
- Hospitality: Perfect for order tickets, invoices, and customer receipts.
- Ticketing: Streamline ticket printing for events, theaters, and transportation.
How to Use
- Setup: Connect the printer to your POS system using the preferred interface (USB, Ethernet, Serial, or Parallel).
- Load Paper: Open the cover and load the paper roll, ensuring proper alignment with the adjustable guide.
- Start Printing: Configure the printer through your POS software and start printing receipts or tickets.
-
Maintenance:
- Clean the thermal head regularly to maintain print quality.
- Replace paper rolls as needed.
Benefits & Compatibility
- Efficiency: Ultra-fast printing ensures reduced customer wait times.
- Sustainability: Eco-friendly features reduce energy usage and paper waste.
- Flexibility: Compatible with a wide range of operating systems and POS software.
- Reliability: Built for demanding environments, ensuring consistent performance.
Warranty and FAQs
- Warranty: Includes a 1-year comprehensive warranty.
-
FAQs:
-
Q: Can the printer support wall mounting?
- A: Yes, it comes with wall-mounting compatibility.
-
Q: What paper sizes does it support?
- A: It supports both 80mm and 58mm widths.
-
Q: What connectivity options are available?
- A: Standard USB with optional Ethernet, Serial, and Parallel.
-
Q: Can the printer support wall mounting?
For additional support, contact Bixolon customer service or visit the support page.
Packaging/Weight/Dimension
- Weight: Lightweight for easy handling.
- Dimensions: Optimized for compact setups.
- Packaging: Secured with protective padding to prevent transit damage.
Delivery Services (UAE)
Fast, reliable delivery is available across the UAE, including major cities like Dubai, Abu Dhabi, Sharjah, and more. Orders are dispatched promptly, ensuring timely receipt.
Best Price Guarantee
We offer the best price in the market. If you find a lower price, we will match it to ensure exceptional value.
After-Sales Support
Our dedicated support team provides:
- Troubleshooting assistance.
- Remote configuration help.
- Replacement services for hardware issues.
Request for Customer Reviews and Testimonials
We value customer feedback! Share your experience to help others make informed decisions. Your testimonial could also be featured on our site.
Stock Availability
The Bixolon SRP-350III is readily available for immediate dispatch. For bulk orders, restocking typically takes 10-15 business days.
Get in Touch
For inquiries about pricing, compatibility, or delivery, contact our customer support team. We’re here to assist with any questions.
Disclaimer
Product specifications and availability are subject to change without notice. Please verify details with our sales representatives before purchase. Images are for illustration purposes and may not depict the exact product.
Call to Action
Streamline your business operations with the Bixolon SRP-350III Receipt Printer. Boost efficiency, ensure reliability, and deliver top-notch service to your customers. Order now for fast delivery and unparalleled support!
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.