Skip to product information
1 of 3

NEOTECH

SENOR Self-Service Kiosk SS 21

SENOR Self-Service Kiosk SS 21

Regular price Dhs. 12,200.00 AED
Regular price Dhs. 12,500.00 AED Sale price Dhs. 12,200.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

SENOR SS 21 Self-Service Kiosk: Interactive & Efficient

Overview

Introduce cutting-edge efficiency to your business with the SENOR SS 21 Self-Service Kiosk, designed to optimize customer interactions through its responsive and intuitive touch interface. Ideal for busy retail stores, hospitality venues, and public service areas.

Product Description

The SENOR SS 21 is a state-of-the-art self-service kiosk that features a 21-inch touchscreen, providing users with a seamless and engaging interaction platform. Equipped with robust computing resources and a user-friendly interface, this kiosk is built to handle a wide range of applications, from digital ordering and ticketing to information queries and check-ins, enhancing customer service and operational efficiency.

Key Features

  • 21-Inch Touchscreen Display: Offers a large, vibrant interface for easy navigation and enhanced user interaction.
  • Sleek, Durable Design: Modern aesthetic that fits well in any setting, built to withstand the wear and tear of high-traffic environments.
  • Advanced Security Features: Ensures safe and secure handling of sensitive user data and transactions.
  • Customizable Software and Branding: Can be tailored to meet specific business needs and reinforce brand identity.
  • Multi-Functional Use: Capable of supporting various services such as payment processing, ticket sales, and customer registration.

Product Quality and Performance

The SS 21 is manufactured with high-quality materials and components, ensuring long-term durability and reliability. It's designed to operate continuously in demanding settings, providing dependable service without frequent maintenance.

Specifications

  • Display: 21-inch capacitive touchscreen
  • Resolution: 1920 x 1080
  • Connectivity: Wi-Fi, Ethernet, optional 4G LTE
  • Hardware: Industrial-grade CPU, SSD for quick and reliable performance
  • Security: Enhanced encryption and secure access options

Purpose of Use

This self-service kiosk is ideally suited for environments that require efficient and autonomous customer interaction, such as retail centers, hotel lobbies, airports, and healthcare facilities, helping to reduce wait times and improve customer satisfaction.

How to Use

Deploy the SENOR SS 21 in strategic locations within your operation to maximize its visibility and accessibility. Configure the system with your specific applications and services, ensuring it’s connected to your network for real-time data processing and updates.

Supported OS/Application/Industries

  • Operating Systems: Compatible with various kiosk management software platforms that support interactive customer engagement.
  • Applications: Perfect for order placement, ticketing, registration, and informational kiosks.
  • Industries: Retail, hospitality, transportation, healthcare, and public service.

Benefits & Compatibility

  • Enhanced Customer Experience: Provides a quick, interactive way for customers to access services, reducing wait times and improving satisfaction.
  • Operational Efficiency: Automates routine transactions, allowing staff to focus on more complex needs and improving overall service delivery.
  • Cost-Effective: Reduces staffing requirements for basic information and transaction tasks, optimizing resource allocation.

Warranty and FAQs

Includes a three-year manufacturer’s warranty that covers hardware failures and software issues. For more detailed support and troubleshooting, refer to our FAQ section or contact our customer support team directly.

Shop Today & Receive Your Delivery Across the UAE!

Empower your customers and streamline your service operations with the SENOR SS 21 Self-Service Kiosk. Our delivery service ensures quick and secure setup wherever you are in the UAE.

After Sales Support

We provide comprehensive after-sales support to ensure you are fully satisfied with the SENOR SS 21, with expert assistance available for any setup or operational inquiries.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

View full details

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

  • Barcode Scanner

    QuickScan

    the Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.

    Barcode Scanner 
  •  Zebra GK-420T

    GK420T

    Zebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Barcode Printer 
  • Mobile Printer

    LKP43

    Sewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Mobile Printer 
  • U220B

    Epson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.

    Receipt Printer 
1 of 4