NEOTECH
DCI Scanner PD9500 2D Handheld Barcode Scanner
DCI Scanner PD9500 2D Handheld Barcode Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
DCI Scanner PD9500 2D Handheld Barcode Scanner
Overview
Introduce the DCI Scanner PD9500 as a versatile and powerful 2D barcode scanner that offers exceptional reliability and ease of use. This device is designed for sectors like retail, logistics, and healthcare, where quick and accurate barcode scanning is crucial. Highlight its capability to read a wide range of 1D and 2D barcodes, including complex and high-density codes, making it an indispensable tool for enhancing operational efficiency. Use targeted SEO phrases such as "2D handheld barcode scanner" and "advanced scanning technology" to attract a specific audience.
Product Description
The DCI Scanner PD9500 2D Handheld Barcode Scanner is engineered for optimal performance in various settings:
- Advanced Imaging Technology: Features high-resolution sensors and innovative decoding algorithms, ensuring quick and reliable barcode reading.
- Ergonomic Design: Crafted for comfort, the scanner is well-balanced, reducing user fatigue during extended use.
- Durability: Built to withstand drops and impacts, making it suitable for tough industrial environments.
This scanner is particularly effective for applications requiring intensive scanning, such as inventory management, point-of-sale systems, and patient care management.
Key Features
- Versatile Barcode Reading: Efficiently captures both 1D and 2D barcodes from paper, labels, and digital screens.
- High-Speed Performance: Delivers fast scanning capabilities, reducing wait times and increasing throughput.
- User-Friendly Interface: Offers intuitive setup and operation, with minimal training required for users.
Product Quality and Performance
Discuss the scanner’s high performance and reliability, supported by testimonials or case studies that demonstrate its ability to streamline workflow and enhance data accuracy in various sectors.
Specifications
- Type: Handheld imager scanner
- Scanning Capability: 1D and 2D barcodes
- Connectivity Options: Includes USB, RS-232, and wireless connections
- Environmental Resistance: Rated for use in harsh conditions, withstanding dust, moisture, and extreme temperatures
Purpose of Use
Ideal for businesses that require a robust and efficient scanning solution, such as retail stores for checkout processes, warehouses for inventory tracking, and healthcare facilities for patient record management.
How to Use
Provide detailed instructions on setting up the scanner, optimizing its settings for different types of barcodes, and maintaining the device to ensure long-term reliability.
Supported OS/Application/Industries
Detail the scanner’s compatibility with various operating systems, including Windows and Android, and its adaptability to different industries that need reliable and fast barcode scanning.
Benefits & Compatibility
- Increased Productivity: Speeds up the scanning process, allowing for quicker transactions and more efficient asset tracking.
- Operational Flexibility: Adapts to various scanning needs and environments, from retail aisles to rugged warehouse floors.
- Enhanced User Experience: Designed for ease of use, improving user satisfaction and reducing training time.
Warranty and FAQs
Outline comprehensive warranty details and provide an FAQ section to help users quickly resolve common issues and maximize scanner functionality.
Delivery Services (UAE)
Describe the fast and reliable delivery services available across the UAE, focusing on ensuring that customers can quickly benefit from their new scanning solution.
After Sales Support
Emphasize the extensive after-sales support available, including technical assistance and responsive customer service, ensuring users can fully utilize the scanner's capabilities to enhance their operations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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