NEOTECH
EasyPos Fliptop Cash Drawer EP-CD460
EasyPos Fliptop Cash Drawer EP-CD460
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
EasyPos Fliptop Cash Drawer EP-CD460
Overview:
The EasyPos EP-CD460 Fliptop Cash Drawer is designed for businesses that require a secure, reliable, and space-efficient cash management solution. Ideal for retail settings, this cash drawer combines robust construction with a practical design to optimize workflow and enhance security at the point of sale.
Product Description:
The EasyPos EP-CD460 features a fliptop design that allows for easy access while maintaining a compact footprint, making it perfect for businesses with limited counter space. Constructed with heavy-duty steel, it provides excellent security with a lockable lid and a durable mechanism to withstand the daily rigors of retail operations.
Key Features:
- Fliptop Design: Provides quick access to cash and coins while maintaining a sleek, low-profile appearance.
- Robust Construction: Made from heavy-duty steel, ensuring durability and security.
- Efficient Layout: Includes adjustable and removable coin and bill trays to accommodate various currency types and amounts.
- Secure Locking System: Features a key lock for enhanced security, helping to prevent unauthorized access.
- Versatile Compatibility: Easy integration with most POS systems via a standard RJ11 connection.
Product Quality and Performance:
The EP-CD460 is built to last, featuring a steel construction and a resilient spring-loaded mechanism that ensures reliable operation. Its design is focused on providing a secure environment for cash handling while offering the durability necessary for continuous use in busy retail environments.
Specifications:
- Model: EasyPos EP-CD460
- Material: Heavy-duty steel
- Lock: Key lock system
- Connectivity: RJ11 interface (compatible with most POS printers)
- Dimensions: Typically compact to fit under counters (exact dimensions to be provided)
- Weight: Sturdy build to resist tampering (specific weight to be provided)
Purpose of Use:
This cash drawer is ideal for retail stores, cafes, and any establishment that handles cash transactions and requires a secure, efficient, and compact solution for managing cash flows. It is particularly suited to environments where counter space is at a premium.
How to Use:
Connect the EP-CD460 to your POS system using the RJ11 cable, which triggers the drawer to open automatically when transactions are processed. The drawer can also be opened with a key if needed. Organize the cash and coins in the provided trays for efficient handling.
Supported OS/Application/Industries:
While the cash drawer itself does not require specific software, its RJ11 connection makes it compatible with most standard POS systems used in retail, hospitality, and other service industries.
Benefits & Compatibility:
The EP-CD460 maximizes counter space with its fliptop design while providing secure and organized cash management. Its sturdy construction and lock system ensure cash is safe during business hours, and its compatibility with existing POS systems allows for seamless integration.
Warranty and FAQs:
NEO Digital offers a standard warranty for the EasyPos EP-CD460, covering manufacturing defects and mechanical issues. Our FAQ section provides insights into installation, maintenance, and best practices for security.
Delivery Services (UAE):
We provide fast and reliable delivery services across the UAE, enabling businesses to enhance their POS setups quickly and efficiently.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support, ensuring that any issues with the EasyPos EP-CD460 are resolved promptly to maintain business continuity.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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