NEOTECH
Elo I-Series 3 21.5" Touch PC | Core i7, 16GB, 256GB SSD
Elo I-Series 3 21.5" Touch PC | Core i7, 16GB, 256GB SSD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience unmatched efficiency with Elo I-Series 3 21.5" Touchscreen Computer
Overview:
The Elo I-Series 3 E708162 21.5-inch Touchscreen Computer sets a new standard in interactive computing. Boasting a powerful Intel Core i7 processor, 16GB RAM, and a 256GB SSD, it offers unparalleled performance and responsiveness. With its full HD 1920 x 1080 display and PCAP 10-touch technology, it delivers crisp visuals and an intuitive user experience, making it ideal for both business applications and customer-facing interactive signage.
Product Description:
The Elo I-Series 3 E708162 redefines what you can expect from an all-in-one touchscreen computer. Its sleek, fanless design not only adds to its aesthetic appeal but also contributes to its reliability by minimizing dust ingress. The zero-bezel, antiglare screen ensures maximum visibility in any lighting condition, while connectivity options like Wi-Fi, Ethernet, and Bluetooth 5.2 offer flexibility in deployment. This device is not just a computer; it's a versatile tool that adapts to your business needs.
Key Features:
- Intel Core i7 Processor: For top-tier performance.
- 16GB RAM & 256GB SSD: Ample storage and smooth multitasking.
- PCAP 10-touch Technology: Accurate and responsive touch experience.
- Full HD 1920 x 1080 Display: Vivid visuals with an antiglare screen.
- Comprehensive Connectivity: Includes Wi-Fi, Ethernet, and Bluetooth 5.2.
- 3-Year Warranty: With optional on-site exchange.
Product Quality and Performance:
The Elo I-Series 3 is not only about powerful specifications; it's designed for reliability and durability. With a mean time between failures (MTBF) of 50,000 hours and a fanless IP54 design, it promises longevity and resilience in various environments, from retail to healthcare. User testimonials celebrate its seamless performance and robustness, making it a trusted choice for professionals.
Specifications:
This 21.5-inch touchscreen marvel is powered by an Intel Core i7 processor, supported by 16GB RAM and a 256GB SSD, ensuring quick access to data and smooth running of applications. Its Full HD display, equipped with PCAP 10-touch technology, provides a zero-bezel, edge-to-edge glass design for easy cleaning and maintenance.
Purpose of Use:
Ideal for a range of applications, from point-of-sale systems to interactive digital signage and self-service kiosks. The Elo I-Series 3 enhances customer engagement, streamlines operations, and supports a variety of business needs with its versatile performance.
How to Use:
Out-of-the-box ready, this touchscreen computer is simple to set up and use. Whether mounted with its stand or integrated into custom solutions, it's designed for ease of use and maintenance, ensuring optimal performance and longevity.
Supported OS/Application/Industries:
Running on Windows 10, it's compatible with a multitude of applications and suited for various industries, including retail, hospitality, healthcare, and education. Its flexibility and performance make it a valuable asset in any setting.
Benefits & Compatibility:
The Elo I-Series 3 offers businesses a high-performance, interactive solution that engages users and improves operational efficiency. Its robust build, versatile OS compatibility, and energy-efficient design ensure it meets the needs of modern enterprises.
Warranty and FAQs:
NEOTECH provides a comprehensive 3-year warranty on the Elo I-Series 3, with optional on-site exchange for unparalleled support. Visit our product services page for detailed FAQs and support services.
Shop Today & Receive Your Delivery Across the UAE!
Elevate your business with the Elo I-Series 3 E708162. Enjoy NEOTECH’s reliable delivery service across the UAE, ensuring your operations are equipped with the best in interactive computing. Shop now and take the first step towards enhancing your business capabilities.
After Sales Support:
Our commitment to customer satisfaction extends beyond the purchase. NEOTECH offers exceptional after-sales support for the Elo I-Series 3, ensuring your investment continues to meet your needs and expectations.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable. We encourage our customers to share their experiences with the Elo I-Series 3 to help us continue to improve and provide the best products and services.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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