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NEOTECH

Epson PLQ-50 (MEA) 24-Pin Dot Matrix Printer

Epson PLQ-50 (MEA) 24-Pin Dot Matrix Printer

Regular price Dhs. 2,450.00 AED
Regular price Dhs. 2,650.00 AED Sale price Dhs. 2,450.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Epson PLQ-50 (MEA) 24-Pin Dot Matrix Printer: Unparalleled Reliability for Banking and Postal Services

Empower Your Transactions with Epson’s Precision – The Epson PLQ-50 dot matrix printer revolutionizes document processing in the banking sector and post offices. Designed for unmatched reliability and efficiency, it’s your go-to for handling passbooks and multifaceted documents.

Why Choose Epson PLQ-50?

  • High-Speed, High-Quality Printing: Speed through documents at up to 630 cps, leveraging 24-pin technology for crisp, clear outputs.
  • Economical & Eco-Friendly: Maximize your budget with long-lasting ribbons and RoHS-compliant, recyclable materials.
  • User-Convenience Redefined: Navigate and control effortlessly with an intuitive color LCD.
  • Unsurpassed Durability: A mean time between failures (MTBF) of 35,000 hours and a printhead life of 600 million strokes per wire, backed by a 1-year warranty.

Key Features At A Glance

  • Rapid Document Processing: Achieve ultra-speed drafts of 630 cps and simultaneously produce up to 6 copies.
  • Compact and Reliable: Fits perfectly in limited spaces, offering a Mean Cycle Between Failure (MCBF) of 24 million lines.
  • Versatile Connectivity: Integrates seamlessly into any system with Parallel, Serial, and USB interfaces.
  • Eco-Conscious Engineering: Complies with environmental standards, ensuring a smaller carbon footprint.

Detailed Specifications

  • Printing Technology: 24-pin, Serial impact dot matrix, supporting PR2 Emulation and ESC/P.
  • Sound Level: Operating quietly at 52 dB(A) in Passbook Mode, it ensures a disturbance-free environment.
  • Dimensions & Weight: Optimally sized at 14" x 11" x 8" and weighing 17.2 lb, it’s built for any workspace.
  • Power Efficiency: ENERGY STAR® compliant, with minimal power consumption in sleep and powered-off modes.

Enhancing User Experience

  • Robust Paper Handling: Automatic sheet and printhead alignment, along with a versatile paper feed mechanism, streamline operations.
  • Industry-Leading Service: Epson’s commitment to quality is evident in our industry-leading service and support, featuring a 1-year limited warranty.

Your Eco-Friendly Printing Solution

Join Epson in our journey towards sustainability. The PLQ-50 not only meets high environmental standards but is also a testament to our commitment to creating better products for a better future.

Delivery Services Across the UAE

Epson ensures that your PLQ-50 reaches you promptly and securely, with comprehensive delivery services across major cities and emirates. Trust in our reliability for a seamless purchase experience.

We Value Your Feedback

Share your experiences with the PLQ-50 by submitting reviews and testimonials. Your insights drive our innovation and service excellence.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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