NEOTECH
Receipt Printer - Epson TM-L90
Receipt Printer - Epson TM-L90
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Epson TM-L90 Plus: High-Speed Label & Receipt Printer
Overview:
Discover the Epson TM-L90 Plus, a standout label and receipt printer designed to meet the demands of fast-paced industries. Known for its high-speed printing and versatility, this printer is engineered to boost efficiency in retail, hospitality, and shipping sectors. Experience unmatched clarity and speed with the Epson TM-L90 Plus, your solution to advanced labeling needs.
Product Description:
The Epson TM-L90 Plus redefines printing excellence, offering rapid receipt printing at 170mm/second and label printing at 90mm/second. With a high resolution of 203 x 203 dpi, it guarantees crisp, clear prints every time. Its compatibility with Epson Tested Media ensures consistent, high-quality output, making it a reliable choice for diverse labeling requirements.
Key Features:
- Rapid Printing Speeds: Up to 170mm/second for receipts and 90mm/second for labels.
- High Resolution: Sharp, clear prints at 203 x 203 dpi.
- Versatile Media Compatibility: Supports a wide range of label and barcode sizes.
- Eco-Friendly: Reduces paper usage by up to 30%.
- Seamless Connectivity: Built-in USB interface for easy integration.
- Energy Efficient: Low power consumption without compromising performance.
Quality and Performance:
The TM-L90 Plus is synonymous with reliability and durability, backed by a one-year limited warranty. Its low energy consumption paired with high-performance output showcases its efficiency. Automatic media detection and an autocutter feature streamline operations, ensuring hassle-free usage.
Specifications:
- Technology: Thermal line printing
- Resolution: 203 x 203 dpi
- Speed: 170 mm/sec (receipt); 90 mm/sec (label)
- Dimensions: 5.5" x 7.9" x 5.8"
- Weight: Approx. 4.19 lbs
Purpose of Use:
Ideal for businesses in retail, hospitality, and shipping industries seeking efficient, high-quality printing solutions for labels and receipts. Its versatility and speed make it perfect for environments where time and accuracy are paramount.
Supported Operating Systems/Applications/Industries:
Compatible with various operating systems and applications, the TM-L90 Plus serves a broad spectrum of industries, including retail, food service, and logistics, ensuring a wide range of uses.
Benefit Effect:
By utilizing the TM-L90 Plus, businesses can expect a significant enhancement in operational efficiency and customer satisfaction. Its eco-friendly printing options and energy efficiency also contribute to a sustainable business model.
Warranty Information and FAQs:
Comes with a one-year limited warranty, offering peace of mind and reliability. The FAQs section addresses common queries, ensuring smooth operation post-purchase.
Delivery Services (specific to the UAE):
We provide fast and reliable delivery services across major cities and emirates, ensuring your Epson TM-L90 Plus reaches you promptly and securely.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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