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NEOTECH

Receipt Printer - Epson TM-T20III

Receipt Printer - Epson TM-T20III

Regular price Dhs. 650.00 AED
Regular price Sale price Dhs. 650.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Epson TM-T20III: Fast Thermal Receipt Printer

Overview:

Introducing the Epson TM-T20III, a cutting-edge thermal receipt printer engineered for efficiency and reliability in retail, hospitality, and food service environments. Compact, yet robust, this printer offers unparalleled printing speeds of up to 200mm/second, ensuring your business operations run smoothly and efficiently.

Product Description:

The Epson TM-T20III stands out with its sleek design and superior performance, making it an ideal choice for businesses demanding fast, reliable, and high-quality printing solutions. It boasts a fast printing capability, easily managing high-volume tasks without compromising on print quality. With its versatile connectivity options including USB, Ethernet, and wireless, it seamlessly integrates into various POS systems, enhancing your service delivery.

Key Features:

  • Rapid Printing Speed: Achieves up to 200mm/second, optimizing checkout times.
  • Multiple Connectivity Options: Includes USB, Ethernet, and wireless, for flexible integration.
  • User-Friendly: Features easy drop-in paper loading and a built-in power supply.
  • Versatile Language Support: Compatible with ESC/POS and other standard printing languages.
  • Economical: Offers low cost of ownership with durable, long-lasting performance.

Quality and Performance:

The TM-T20III is built to last, providing dependable performance that businesses can count on. Its high-speed printing enhances transaction efficiency, making it a valuable asset in fast-paced environments. Customer testimonials highlight its reliability and cost-effectiveness, further establishing it as a top choice for quality-conscious businesses.

Specifications:

  • Printing Technology: Thermal line printing
  • Print Speed: Up to 200 mm/sec
  • Connectivity: USB, Ethernet, wireless
  • Dimensions: Compact and lightweight design for easy placement
  • Language Support: ESC/POS and more

Purpose of Use:

Designed for use in retail, hospitality, and food service settings, the TM-T20III addresses the need for fast and reliable receipt printing. It's an excellent choice for businesses looking to improve service speed and efficiency.

Supported Operating Systems/Applications/Industries:

The printer's broad compatibility with various operating systems and POS software makes it a versatile solution for many industries, including retail, hospitality, and more, ensuring seamless integration into existing systems.

Benefit Effect:

Implementing the TM-T20III in your business setup can significantly enhance operational efficiency, reduce wait times for customers, and provide a reliable printing solution that supports your business's growth and customer service objectives.

Warranty Information and FAQs:

The TM-T20III comes with a comprehensive warranty, underscoring its reliability and quality. A detailed FAQ section addresses common concerns, aiding in troubleshooting and maintenance, thus ensuring smooth operation post-purchase.

Delivery Services (specific to the UAE):

We offer prompt and secure delivery across major cities and emirates, emphasizing our commitment to fast and reliable service. Trust in our dedicated delivery network to get your Epson TM-T20III to you swiftly and safely.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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