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NEOTECH

Fec PP-9735

Fec PP-9735

Regular price Dhs. 6,998.00 AED
Regular price Dhs. 7,064.00 AED Sale price Dhs. 6,998.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

FEC PP-9735: Advanced All-In-One Panel PC

Overview:

The FEC PP-9735 is an innovative all-in-one panel PC that combines powerful performance with a sleek, user-friendly design, making it ideal for retail and hospitality environments. Its versatility and durability are suited to meet the demands of daily operations while enhancing customer interaction.

Product Description:

The FEC PP-9735 features the Intel Celeron Processor J6412, providing ample power for a variety of applications from point-of-sale systems to interactive information stations. The 15-inch touchscreen with PCAP technology offers intuitive and responsive user interactions, making it an excellent choice for businesses looking to improve operational efficiency and customer service.

Key Features:

  • Robust Processor: Equipped with an Intel Celeron J6412, ideal for handling multiple applications simultaneously.
  • Vibrant Display: 15-inch PCAP touchscreen offers clarity and responsive touch functionality for enhanced user experience.
  • Highly Customizable: Supports up to 32GB DDR4 memory and has flexible storage options with M.2 PCIe and SATA connectivity.
  • Versatile Mounting: Can be desktop, pole, or wall-mounted to fit various operational setups.
  • Energy Efficient: Optimized for low power consumption without compromising performance.

Product Quality and Performance:

Built to endure the rigors of high-traffic environments, the FEC PP-9735 is crafted with a durable housing and reliable components that ensure long-term performance. Its fanless design promotes a quieter operation, making it suitable for noise-sensitive areas.

Specifications:

  • Processor: Intel® Celeron® Processor J6412 (1.5M Cache, up to 3.00 GHz)
  • Memory: DDR4, up to 32GB via 1 x SODIMM Socket
  • Storage: 1 x M.2 PCIe GenIII / SATAIII (Default) Tray, 1 x M.2 SATAIII (Internal)
  • Display: 15-inch TFT LCD, PCAP touch, offering a resolution that ensures clear and vibrant visuals.
  • Connectivity: Multiple USB ports, high-speed Ethernet, optional Wi-Fi and Bluetooth for comprehensive network integration.

Purpose of Use:

The PP-9735 is perfect for retailers and hospitality operators who require a dependable, high-performance solution to manage sales, display information, or serve as an interactive customer system.

How to Use:

To get started with the PP-9735, connect it to your network, attach any necessary peripherals, install the desired software, and configure it according to your specific business needs. The touchscreen interface and customizable features make it straightforward for staff to operate and adapt to various tasks.

Supported OS/Application/Industries:

The device is designed to run efficiently on Windows 10, making it suitable for a wide range of applications across retail, hospitality, and other customer-facing environments.

Benefits & Compatibility:

  • Enhanced Customer Service: Provides interactive services and speedy transactions, improving overall customer satisfaction.
  • Adaptable Configuration: Fits into any business environment thanks to its versatile mounting and configuration options.
  • Longevity and Reliability: Designed to withstand continuous use, ensuring reliability and a lower total cost of ownership.

Warranty and FAQs:

Comes with a standard manufacturer's warranty, which ensures protection against defects and malfunctions. Extensive FAQs and support are available to assist with setup, usage, or troubleshooting issues.

Delivery Services (UAE):

NEO Digital offers efficient delivery across the UAE, ensuring that businesses can quickly implement this advanced panel PC and start benefiting from its capabilities.

After Sales Support:

Our dedicated support team provides ongoing assistance to help businesses maximize the utility of the FEC PP-9735, from technical support to hardware maintenance advice.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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