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NEOTECH

Fec XPPC AM-1032

Fec XPPC AM-1032

Regular price Dhs. 1,710.00 AED
Regular price Dhs. 1,767.00 AED Sale price Dhs. 1,710.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

FEC XPPC AM-1032 Touch Monitor

Overview:

The FEC XPPC AM-1032 is a versatile 32-inch touch monitor that combines superior display technology and user-friendly features, making it an excellent choice for businesses aiming to enhance customer interaction and streamline operations in high-traffic environments like retail stores and hospitality venues.

Product Description:

The AerMonitor AM-1032 features a 31.5-inch TFT LCD display, offering full HD resolution (1920x1080) that delivers vibrant and clear visuals. With its projective capacitive touch function, this monitor provides a responsive and intuitive user experience, perfect for a secondary screen or as a part of digital signage systems. The device is designed to beautifully present transaction details, marketing messages, and digital content, making it a powerful tool for any business environment.

Key Features:

  • High-Resolution Display: 31.5-inch screen with 1920x1080 resolution ensures crisp, clear images and excellent color reproduction.
  • Projective Capacitive Touch: Provides smooth and responsive touch interactions, enhancing user engagement and efficiency.
  • Versatile Application: Ideal as a secondary display or for digital signage, effectively conveying information and promotional content.
  • Robust Design: Built to withstand continuous use in commercial settings, ensuring durability and long-term performance.
  • Ease of Integration: Compatible with various digital and POS systems, offering flexibility in setup and deployment.

Product Quality and Performance:

Constructed to meet the demands of busy retail and hospitality environments, the FEC XPPC AM-1032 is robust and reliable. Its projective capacitive touch technology ensures fast and accurate response, while the high-definition screen enhances visibility and interaction, making it suitable for a wide range of applications from POS terminals to information kiosks.

Specifications:

  • Screen Size: 31.5 inches (diagonal)
  • Display Type: TFT LCD
  • Resolution: 1920 x 1080 (Full HD)
  • Touch Technology: Projective Capacitive
  • Aspect Ratio: 16:9

Purpose of Use:

The FEC XPPC AM-1032 is designed for businesses that require a reliable and high-performing touch interface. It is particularly useful for enhancing customer service stations, checkout areas, and digital signage where clear communication and interaction are key.

How to Use:

Integrate the FEC XPPC AM-1032 into your existing systems by connecting it through the appropriate interfaces (e.g., HDMI, USB for touch capability). Configure the device settings to suit your specific operational needs and take advantage of its full capabilities to improve customer interaction and display effectiveness.

Supported Industries:

This monitor is ideal for retail, hospitality, and any industry where engaging digital interaction and display clarity are crucial. It also serves well in corporate environments for meeting rooms and interactive presentations.

Benefits & Compatibility:

  • Enhanced Customer Interactions: The responsive touch screen improves service speed and interaction quality.
  • Clear Display: Full HD resolution ensures that all visuals are displayed with clarity and detail, perfect for high-impact visuals and readability.
  • Durable and Reliable: Designed for continuous use in commercial settings, offering robustness and longevity.

Warranty and FAQs:

The FEC XPPC AM-1032 comes with a standard manufacturer’s warranty, providing protection against defects and ensuring peace of mind for business owners. Comprehensive FAQs and support documentation are available to assist with setup, usage, and troubleshooting.

Delivery Services (UAE):

NEO Digital provides efficient and reliable delivery services across the UAE, ensuring businesses can quickly benefit from the advanced capabilities of the FEC XPPC AM-1032.

After Sales Support:

Our dedicated support team offers thorough assistance for any setup, configuration, or operational queries, ensuring seamless integration and optimal use of this touch monitor in your business environment.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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