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NEO Digital

Fingerprint Scanner: MFS500

Fingerprint Scanner: MFS500

Regular price Dhs. 435.00 AED
Regular price Dhs. 498.00 AED Sale price Dhs. 435.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Mantra MFS500: Ultimate Fingerprint Security Solution


The Mantra MFS500 Biometric Fingerprint Scanner redefines security and convenience, integrating cutting-edge technology with user-friendly features. Designed for a seamless experience, this device offers unmatched accuracy and reliability for identification and authentication purposes. Its optical scratch-free sensor ensures high-quality fingerprint recognition, even with poor-quality prints, making it an essential tool for various applications.

Product Description:

The Mantra MFS500 stands out in the biometric device market for its precision and efficiency. Crafted with an optical scratch-free sensor, it captures fingerprint images swiftly and accurately, catering to both high-security environments and personal use. The device's robust design is complemented by its ease of integration and operation, featuring a high-speed USB 2.0 interface with plug-and-play functionality. Suitable for Windows, Android, and Linux systems, the MFS500 is a versatile solution for your security needs.

Key Features:

  • High Accuracy and Reliability: Ensures efficient recognition of fingerprints with the lowest False Acceptance Rate (FAR) and False Rejection Rate (FRR).
  • Fast and User-Friendly: Quick setup and easy operation with auto finger detection and capture within 2 seconds.
  • Versatile Compatibility: Supports Windows, Android, and Linux systems, making it ideal for various applications.
  • Durable Design: Features an optical scratch-free sensor for long-lasting performance.
  • Secure: Employs MINEX Compliance extractor for enhanced security measures.

Product Quality and Performance:

The MFS500's performance is backed by a 500 DPI optical fingerprint sensor, ensuring detailed and accurate scans. Its reliability and durability are enhanced by the scratch-free sensor surface, designed to withstand extensive use. The device's fast acquisition time and high spatial resolution solidify its position as a top choice for security-conscious users.


  • Spatial Resolution: 500 DPI for precise fingerprint capture.
  • Interface: High-speed USB 2.0 with plug-and-play convenience.
  • Compatibility: Fully compatible with Windows, Android, and Linux.
  • Design: Compact and ergonomic design for easy handling and installation.

Purpose of Use:

The MFS500 is tailored for a wide range of applications, from securing sensitive data to streamlining access control in commercial and institutional settings. It's an ideal choice for businesses, healthcare facilities, educational institutions, and personal use, providing a secure way to verify identities and manage access.

Supported OS/Application/Industries:

This biometric scanner is designed to seamlessly integrate with various operating systems and applications, making it suitable for industries requiring reliable identity verification and authentication solutions, including healthcare, finance, education, and retail.

Benefits & Compatibility:

With its easy integration, high accuracy, and compatibility with multiple platforms, the MFS500 enhances both security and convenience. Its energy-efficient design and durable construction offer long-term reliability and performance, ensuring a secure environment for any application.

Warranty and FAQs:

The Mantra MFS500 comes with a comprehensive warranty and support package, ensuring peace of mind for all users. Our FAQ section addresses common queries, providing guidance for setup, operation, and troubleshooting.

Delivery Services:

We offer reliable and prompt delivery services for the MFS500 across various regions, ensuring that your security needs are met without delay. Our packaging and delivery solutions are designed to provide maximum protection and efficiency.

After Sales Support:

Our commitment to customer satisfaction extends beyond the purchase, with exceptional after-sales support for the MFS500. Whether you need technical assistance or product advice, our team is here to ensure a smooth and secure operation.

Request for Customer Reviews and Testimonials:

Your feedback is invaluable to us. We encourage MFS500 users to share their experiences and insights, helping us to continuously improve our products and services.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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