NEOTECH
G&D ProNote 1.5 Banknote Counter
G&D ProNote 1.5 Banknote Counter
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Count up to 1,500 banknotes per minute with G&D Pronote 1.5. Multi-currency, advanced counterfeit detection, compact design. Perfect for banks and casinos.
Overview: Introducing the G&D Pronote 1.5 Banknote Counter, designed to meet the demanding requirements of banks, corporates, exchange centers, casinos, hotels, and CIT companies. With its advanced technology, this compact machine delivers exceptional performance in counting, sorting, and authenticating banknotes. The Pronote 1.5 is efficient, cost-effective, and user-friendly, capable of handling up to 1,500 banknotes per minute.
Product Description: The G&D Pronote 1.5 Banknote Counter is a high-performance machine designed for precision and reliability. It features advanced counterfeit detection technologies, including UV, IR, MG, MT, image recognition, and EuroMag. The multi-currency counter can handle EUR, USD, GBP, and CHF, with the ability to configure up to 40 currencies. Its compact size (335 x 290 x 270 mm) and lightweight (9 kg) make it ideal for various settings.
Key Features:
- High Speed: Counts up to 1,500 banknotes per minute.
- Multi-Currency Handling: Pre-installed for EUR, USD, GBP, CHF.
- Advanced Counterfeit Detection: UV, IR, MG, MT, image recognition, EuroMag.
- Non-Stop Counting: Equipped with a reject pocket.
- Compact Design: Small footprint, easy to transport.
- User-Friendly: Programmable interface, jog dial knob.
Product Quality and Performance: The Pronote 1.5 ensures high performance with a counting speed of up to 1,200 banknotes per minute and a sorting speed of up to 900 banknotes per minute. It is equipped with cutting-edge sensors for accurate authentication and serial number reading. The system’s reliability is enhanced by customer testimonials and adherence to quality standards.
Specifications:
- Speed: Counting up to 1,200 BN/min, sorting up to 900 BN/min.
- Capacity: Single stacker up to 900 BN, output stacker up to 200 BN, reject compartment up to 100 BN.
- Dimensions: 335 x 290 x 270 mm.
- Weight: 9 kg.
- Temperature Range: 0°C–40°C.
- Electrical Specifications: 100–240 VA, 50/60 Hz.
- External Connections: LAN, Print (RJ11), RS232, USB, SD Card.
- Certificates: CE, RoHS.
Purpose of Use: Ideal for banks, corporates, exchange centers, casinos, hotels, and CIT companies, the Pronote 1.5 meets the highest standards for banknote counting and sorting. Its advanced features ensure accurate and efficient processing, making it an indispensable tool for financial and commercial institutions.
How to Use: Simply load the banknotes into the hopper and select the desired mode. The clear, programmable interface and jog dial knob make operation intuitive. Regular maintenance and updates ensure optimal performance and longevity.
Supported OS/Application/Industries: Compatible with various operating systems and industry applications, the Pronote 1.5 enhances efficiency and user experience across multiple sectors, including banking, retail, and hospitality.
Benefits & Compatibility: The Pronote 1.5 offers unparalleled benefits, such as high-speed counting, multi-currency capability, and advanced counterfeit detection. Its energy-efficient design ensures cost savings over time.
Warranty and FAQs: The Pronote 1.5 comes with a comprehensive one-year warranty. Our FAQ section addresses common questions, enhancing user satisfaction. For detailed FAQs, visit our Neotech product services page. In case of product failure, contact our sales representative for support.
Packaging/Weight/Dimension: The Pronote 1.5 is packaged securely to ensure safe delivery. The unit weighs 9 kg and measures 335 x 290 x 270 mm. Our FAQ section provides additional information about packaging and shipping.
Shop Today & Receive Your Delivery Across the UAE! Purchase the G&D Pronote 1.5 Banknote Counter today and benefit from our reliable delivery services across the UAE. We guarantee timely and secure delivery, ensuring customer satisfaction.
Best Price Guarantee: We offer the best prices in Dubai, UAE. If you find a lower price elsewhere, we will match it. Shop with us for the best value for your money, combining quality and competitive pricing.
After Sales Support: Our top priority is customer satisfaction. We provide exceptional after-sales support to ensure you get the most out of your purchase.
Request for Customer Reviews and Testimonials: We value your feedback. Please share your reviews or testimonials to help others learn about your positive experiences with the Pronote 1.5.
Stock Availability: Most items are always in stock. For non-standard items, availability is usually within 10-15 working days. Contact us to verify stock availability before placing your order if it's time-sensitive.
Get in Touch: For questions about our products, pricing, or availability, our team is here to support you. Please reach out for expert advice or feedback.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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