NEOTECH
HP Engage Go 10 – Mobile POS System
HP Engage Go 10 – Mobile POS System
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
HP Engage Go 10 – Mobile POS System
Overview:
Experience the versatility of the HP Engage Go 10, a mobile POS system that seamlessly transitions from countertop to mobile tablet, offering rich features and powerful performance. This device ensures enhanced customer service and flexibility in various business environments.
About the Product:
The HP Engage Go 10 combines mobility with full-range POS functionality, enabling enhanced customer service and flexibility in various business environments. Its robust construction and advanced features make it an ideal choice for businesses looking to upgrade their point-of-sale systems.
Quality:
Crafted to meet rigorous MIL-STD11 testing standards and IP54 rated for dust and liquid ingress, the HP Engage Go 10 ensures durability and reliability in harsh environments. This ensures long-term use without compromising on performance.
Performance:
Equipped with an 11th generation Intel Core i5 processor and ample memory/storage options, the HP Engage Go 10 delivers powerful performance and seamless operation, supporting traditional POS software applications. The device's high efficiency ensures smooth and quick transactions.
Product Description:
From in-store checkout to curbside pickup, the HP Engage Go 10 offers flexible design options and integrated scanning capabilities, enhancing customer experience and operational efficiency. Its versatile nature allows businesses to adapt quickly to various service needs.
Key Features:
- 10” Diagonal High-Resolution Display: Bright and clear for easy readability.
- Easy, Secure Docking: Transition effortlessly from countertop to mobile.
- Durable and Reliable: Meets MIL-STD11 standards and IP54 rated.
- Powerful Performance: 11th generation Intel Core i5 processor.
- Integrated Scanning Capabilities: For seamless operation and efficiency.
Product Quality and Performance:
The HP Engage Go 10 emphasizes quality and performance, underlining its reliability through metrics, standards, and user testimonials. It adheres to high-quality standards and showcases exceptional performance, making it a dependable choice for businesses.
Specifications:
- Operating System: Windows 10 IoT Enterprise, FreeDOS, or Android™ 11
- Processor: 11th Generation Intel Core i5
- Storage: Up to 256GB SSD
- Memory: Ample memory for efficient operation
Purpose of Use:
Ideal for retail, hospitality, and service industries, the HP Engage Go 10 facilitates mobile POS operations, customer service, and inventory management with ease. Its versatile design meets the needs of various business environments.
Supported Operating Systems:
Compatible with Windows 10 IoT Enterprise, FreeDOS, or Android™ 11, offering flexibility to support unique business needs.
Supported Applications:
Compatible with various POS software applications and industry-specific solutions, ensuring seamless integration and customization options.
Supported Industries:
Suited for retail, hospitality, and service industries requiring mobile POS solutions with robust performance and security features.
Warranty:
Backed by HP's comprehensive warranty and support services, including a 10-year total support period for long-term peace of mind. This ensures that businesses can rely on continuous support and service for the device.
Delivery Services:
Fast and reliable delivery available across the UAE, covering Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. We prioritize swift delivery to minimize disruptions to your business operations.
Packaging, Weight, and Dimensions:
- Dimensions: 9.43 x 6.92 x 0.4 inches (tablet only)
- Weight: 1.60 lbs (tablet only)
Shop Today & Receive Your Delivery Across the UAE!
Encourage to buy and get our delivery coverage throughout the UAE, focusing on major cities and emirates, to highlight our commitment to offering reliable, timely, and secure delivery services.
Best Price Guarantee:
We monitor the market to offer the best prices. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE.
After Sales Support:
Our customers are our top priority, and we are dedicated to providing exceptional after-sales support to ensure customer satisfaction.
Request for Customer Reviews and Testimonials:
We kindly request our customers to share brief reviews or testimonials that spotlight their positive experiences.
Stock Availability:
Most items are always available in stock. For non-standard items, if they are unavailable, they can typically be available within 10-15 working days after customer confirmation.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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