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NEOTECH

HP Engage Go Mobile

HP Engage Go Mobile

Regular price Dhs. 5,835.00 AED
Regular price Dhs. 6,850.00 AED Sale price Dhs. 5,835.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

HP Engage Go Mobile System

Overview:
Experience the future of mobile POS with the HP Engage Go system. Featuring a versatile tablet, docking station, and advanced IO base, it's designed for seamless retail transactions on-the-go.

About Product:
The HP Engage Go Mobile System is a complete POS solution comprising a high-performance tablet, docking stand, and IO base. Its innovative design and powerful features revolutionize retail operations.

Quality:
Built with precision and durability, HP ensures top-notch quality in every component of the Engage Go system. From the tablet's touchscreen to the docking stand's locking mechanism, it's engineered for reliability.

Performance:
Powered by an Intel Core i5 7th Gen processor and 8GB RAM, the HP Engage Go delivers smooth performance for retail tasks. Its SSD storage ensures rapid data access, while integrated graphics enhance visuals.

Description:
The HP Engage Go Mobile System is a comprehensive POS solution featuring a 12.3" touchscreen tablet, docking stand, and advanced IO base. With its intuitive design and powerful performance, it's perfect for dynamic retail environments.

Specifications:

  • Processor: Intel Core i5 7th Gen
  • RAM: 8GB
  • Storage: 256GB SSD
  • Operating System: Windows 10 Pro
  • Graphics: Intel UHD 615 Graphics
  • Screen Size: 12.3"
  • Connectivity: Wi-Fi, Bluetooth, NFC
  • Cameras: 8MP (rear), 5MP (front)
  • Ports: USB-C, USB, Serial, RJ-45 LAN, Dock Connector

Purpose of Use:
Ideal for retail environments, the HP Engage Go facilitates mobile POS transactions, inventory management, and customer interactions. Suitable for various industries including retail, hospitality, and transportation.

Supported Operating Systems (OS):
Compatible with Windows 10 Pro, ensuring seamless integration with existing retail software and systems.

Supported Applications:
Compatible with a wide range of POS software, inventory management tools, and retail applications for efficient operation.

Supported Industries:
Suited for retail stores, restaurants, cafes, hotels, transportation hubs, and any business requiring mobile POS capabilities.

Warranty:
Comes with HP warranty coverage until September 2026, providing long-term peace of mind for your investment.

Delivery Services:
Enjoy fast and reliable delivery across the UAE, covering Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. We ensure your HP Engage Go Mobile System arrives promptly, facilitating seamless setup and operation.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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