NEOTECH
HP Pro x2 612 G2 Tablets For Hospitality & Retail Solution
HP Pro x2 612 G2 Tablets For Hospitality & Retail Solution
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your retail efficiency with the HP Pro x2 612 G2 POS Terminal. Versatile, secure, and powerful with a 12" display. Ideal for all business needs.
Overview: The HP Pro x2 612 G2 POS Terminal is designed to deliver an enhanced customer experience and increase operational efficiency. This all-in-one solution combines a business-class Windows tablet, a retail-ready case, and a docking station, making it perfect for modern retail environments. With its sleek design and powerful performance, the HP Pro x2 612 G2 is versatile enough to meet the demands of any business, from inventory management to point-of-sale transactions.
Product Description: The HP Pro x2 612 G2 POS Terminal is a comprehensive solution for modern retail operations. This device features a powerful Intel Core m3 processor and a 12" touchscreen, making it perfect for various business tasks. The POS terminal's compact design maximizes counter space, while its adjustable height and tilt dual-hinge arm ensure ergonomic use. Security is a top priority with built-in fingerprint and smart card readers, along with HP Sure Start with Dynamic Protection. The rugged construction, including a Corning Gorilla Glass screen, ensures durability in fast-paced environments.
Key Features:
- Versatility: Use as a fixed POS solution or undock for portability.
- Performance: Powered by an Intel Core m3 processor for seamless task handling.
- Display: Large 12" touchscreen for easy information access.
- Compact Design: Minimal counter space usage with adjustable height and tilt.
- Security: Features fingerprint and smart card readers, and BIOS protection.
- Durability: Built to withstand tough environments with MIL-STD 810G certification and Corning Gorilla Glass.
Product Quality and Performance: The HP Pro x2 612 G2 POS Terminal is built to deliver top-notch performance and reliability. With a robust Intel Core m3 processor and integrated Intel HD Graphics 615, it handles daily business tasks effortlessly. Its construction meets MIL-STD 810G standards, ensuring it can withstand harsh retail environments. The Corning Gorilla Glass screen adds an extra layer of durability, making it a reliable choice for any business.
Specifications:
- Processor: Intel Core m3, 1 GHz
- Memory: 4 GB LPDDR3
- Storage: 128 GB SSD, SATA
- Display: 12" touchscreen
- Graphics: Intel HD Graphics 615
- Operating System: Windows 10 Pro (64-bit)
- Dimensions: 300 mm x 213.9 mm x 9.1 mm
- Weight: 848.2 g
- Connectivity: Wi-Fi, USB
- Compliance: EPEAT Gold, REACH
- Warranty: 1 Year
Purpose of Use: Ideal for retail businesses, the HP Pro x2 612 G2 POS Terminal enhances customer interaction and operational efficiency. It’s perfect for handling transactions, inventory management, and other business tasks seamlessly.
How to Use:
- Setup: Dock the tablet into the HP Retail Expansion Dock to connect peripherals.
- Portability: Undock the tablet for mobile transactions as needed.
- Security: Use the fingerprint and smart card readers for secure access.
- Maintenance: Keep the tablet charged using the USB port on the durable HP Retail Case 12.
Supported OS/Application/Industries:
- Operating System: Windows 10 Pro (64-bit)
- Industries: Retail, hospitality, and other customer-facing businesses
- Applications: Point-of-sale systems, inventory management, customer interaction
Benefits & Compatibility:
- Benefits: Enhances customer service, increases efficiency, and provides robust security.
- Compatibility: Works with various retail peripherals and mobile payment devices.
Warranty and FAQs:
- Warranty: 1 Year standard warranty.
- FAQs: For detailed FAQs, refer to the Neotech product services page. Contact sales representatives for verification and support.
Packaging/Weight/Dimension:
- Weight: 848.2 g
- Dimensions: 300 mm x 213.9 mm x 9.1 mm
- Packaging: Compact and designed to protect the device during transit.
Shop Today & Receive Your Delivery Across the UAE! Unlock the potential of your business with the HP Pro x2 612 G2 POS Terminal. Enjoy reliable, timely, and secure delivery across the UAE, covering major cities and emirates.
Best Price Guarantee: We offer the best prices in Dubai, UAE. If you find a lower price elsewhere, we will match it. Buy now to get the best value for your money.
After Sales Support: We are dedicated to providing exceptional after-sales support. Contact our team for any assistance required post-purchase.
Request for Customer Reviews and Testimonials: We invite our customers to share their positive experiences through reviews and testimonials, helping others make informed decisions.
Stock Availability: Most items are always available in stock. For non-standard items, availability can typically be ensured within 10-15 working days after customer confirmation.
Get in Touch: For questions, concerns, or feedback about our products, pricing, or availability, please contact us. Our team is here to support you at any time.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.